Job Opportunities in Bahrain
August 22, 2024
Stylos business services
Manama
FULL TIME
Airline Ticketing Agent
Duties & Responsibilities
Answer customer inquiries in a prompt, professional, and courteous manner
Assist customers with ticket purchases, changes, refunds, and will-call pickups
Effectively communicate company policies and procedures
Upsell customers on additional products and services when appropriate
Process payments quickly and accurately
Balance cash drawer at the end of each shift
Stay up-to-date on all upcoming events and promotions
Cross-train in other areas of the box office or front of house as needed
Handle customer complaints in a calm and efficient manner
Other duties as assigned
Adhere to all company policies and procedures
Maintain a positive and friendly attitude
Required Skills and Qualifications
should have IATA certificate
High school diploma or equivalent
3 years experience should have ticketing agent
Excellent communication skills
Ability to work well under pressure and multitask in a fast-paced environment
Basic math skills
Proficiency with computers and Microsoft Office applications and ticketing software like Galileo
Bilingual (English/Arabic)
Ticketing Agent certification
Job Type: Full-time
Experience:
Answer customer inquiries in a prompt, professional, and courteous manner
Assist customers with ticket purchases, changes, refunds, and will-call pickups
Effectively communicate company policies and procedures
Upsell customers on additional products and services when appropriate
Process payments quickly and accurately
Balance cash drawer at the end of each shift
Stay up-to-date on all upcoming events and promotions
Cross-train in other areas of the box office or front of house as needed
Handle customer complaints in a calm and efficient manner
Other duties as assigned
Adhere to all company policies and procedures
Maintain a positive and friendly attitude
Required Skills and Qualifications
should have IATA certificate
High school diploma or equivalent
3 years experience should have ticketing agent
Excellent communication skills
Ability to work well under pressure and multitask in a fast-paced environment
Basic math skills
Proficiency with computers and Microsoft Office applications and ticketing software like Galileo
Bilingual (English/Arabic)
Ticketing Agent certification
Job Type: Full-time
Experience:
- Airline Ticketing agent: 3 years (Required)
- IATA (Required)
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