Support Coordinator

September 23, 2024

Axis Supports

Dickson

OTHER

Axis Supports, an NDIS Registered Provider, is seeking an experienced Support Coordinator or Specialist Support Coordinator to join our boutique team in Dickson, ACT. This is a casual position that could become permanent for the right candidate. NSW applicants are also welcome to apply!
At Axis Supports, we pride ourselves on creating a supportive, fun, and inclusive work environment. Our culture values everyone’s contributions and encourages team members to grow and develop in their roles. You’ll be working as part of a close-knit team that fosters collaboration and positivity.
Our modern office space in Dickson offers plenty of amenities, including comfortable workstations, breakout areas for team collaboration, and facilities that make the workday enjoyable. We believe in maintaining a healthy work-life balance and creating a space where our team can thrive professionally while enjoying the workplace. Regular team events, opportunities for learning, and a supportive management team ensure that every day brings new experiences and growth opportunities.
Key Skills:

Excellent verbal and written communication skills
Ability to quickly engage and build trust with a diverse range of people
Strong attention to detail, time management, and ability to meet deadlines

Responsibilities & Duties:

Coordinate and manage support for NDIS participants, ensuring alignment with their NDIS plans and goals.
Work closely with multi-disciplinary teams to build the capacity of clients.
Complete all required reporting in line with NDIS guidelines.
Respond to client and stakeholder inquiries promptly.
Maintain client records and manage information proficiently using CRM & Proda.
Triage new client referrals and, if necessary, recommend alternative service providers based on local knowledge.
Mentor team members, fostering growth and development within the team.
Use existing contacts and networks to enhance the team’s profile and expand the client portfolio.
Maintain a strong ethical approach and ensure compliance with NDIS legislation and guidelines.

Qualifications & Experience:

2+ years of experience in a Support Coordination role within the NDIS, working with a diverse client base.
Experience supporting individuals with complex disabilities, high-intensity care needs, mental health conditions, psychosocial disabilities, autism, ADHD, or housing and school transitions is highly regarded.
Strong research skills and the ability to communicate information clearly.
Exceptional organisational skills, with the ability to manage competing priorities while delivering high-quality outcomes.
Proficiency with computer systems, apps, and other relevant technology.

If you’re looking to join a team that offers a vibrant and enjoyable work culture, along with plenty of professional growth opportunities and modern office facilities, APPLY NOW!
Job Type: Casual
Pay: $45.00 – $55.00 per hour
Benefits: