Melville Hyundai, a leading name in the automotive industry, is seeking a dedicated and customer-focused Service Receptionist to join our team. If you’re passionate about delivering exceptional customer service and enjoy working in a dynamic, fast-paced environment, this could be the perfect role for you! Key Responsibilities:
Greet and welcome customers as the first point of contact in the service department.
Answer incoming phone calls and assist with customer inquiries, service bookings, and scheduling appointments.
Maintain and manage the service department’s reception area, ensuring it is clean and presentable.
Coordinate with the service advisors and technicians to ensure smooth and efficient workflow.
Process and manage customer payments, invoices, and service documentation.
Provide exceptional customer service to ensure a positive experience from arrival to departure.
Key Requirements:
Previous experience in a receptionist or customer service role (automotive experience is a bonus but not essential).
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficiency in Microsoft Office and familiarity with service booking software.
A professional and positive attitude with a commitment to providing high-quality service.
What We Offer:
Competitive salary package.
Friendly and supportive work environment.
Opportunities for career growth within the automotive industry.
Training and development to help you succeed in your role.
About Us Join the Melville Hyundai team, a dynamic entity under the Autoleague umbrella. At Melville Hyundai, we're redefining the automotive sector and are equally invested in enhancing your professional journey with enriching experiences and rewards. By joining us, you're not just stepping into a job; you're embarking on an industry-transformative adventure. Being a part of the Melville Hyundai family means you're also connected to Autoleague, one of Australia's premier automotive retailers with a national presence and a global mindset. Autoleague encapsulates the entirety of car ownership and mobility. From new and used car retailing to top-notch services, everything we offer is amplified by our digital platform, mymoto. As we navigate the evolving mobility terrain, our commitment remains unyielding – to be pioneers in digitisation, electrification, and flexible ownership. Seize this opportunity to be part of a larger vision that prioritises innovation and growth. Join Melville Hyundai, powered by Autoleague.