Job Opportunities in Australia


September 5, 2024

Telstra

Canberra

OTHER & FULL TIME


Retail Area Manager NSW/ACT Region 9

Employment Type
Permanent
Closing Date
4 Oct 2024 11:59pm
Job Title
Retail Area Manager NSW/ACT Region 9
Job Summary
As the Area Manager, you lead with a clear, engaging and aspirational vision for your area and develop strategies that enable multiple branded stores in an Area to achieve performance targets, maximise sales and service opportunities and drive new business.
Job Description
Some of the specifics:
The Retail Area Manager will be accountable for the following Telstra retail Store locations -ACT, Queanbeyan, Griffith, Wagga Wagga & Young.
The role requires the successful candidate to be located in Canberra.
This is how you'll bring the purpose of your role to life across the portfolio of stores in your Area:
Strategic Leadership
  • Develop and deliver business plan initiatives to meet and achieve targets for each half of the financial year.
  • Manage and monitor growth, sales, expenses, inventory, and results, identify and address any performance gaps, and report on store performance in line with the established reporting cadence
  • Manage profitability and contribution against budget at both a store and area level, proactively identifying and addressing any gaps.
Operational
  • Monitor and investigate compliance against central operating standards and processes, conduct regular audits, and manage performance to drive consistency and improve operational excellence.
  • Drive the effective implementation of the agreed customer sales model along with other Telstra Retail wide change/launch activities.
  • Maintain a visitation schedule that enables you to spend the majority of your time in stores, focusing on people development, store performance and compliance, and Doing Good Business Responsibly.
Market leadership
  • Drive market administration including Out of Lease Line activity, local community engagement, media and marketing, win back and other specific campaign targets
  • Support national marketing campaigns at local level, using your understanding of the local market to plan and execute variations (e.g. store design and visual merchandising) that maximise performance.
  • Build local relationships and involvement as required to become embedded in local communities and support brand engagement activities.
People Management
  • Guide, coach and mentor your Store Managers on innovative, best practice methods to improve sales performance and drive profit while meeting customer needs.
  • Promote staff development through training, cross-training, and ongoing career planning, including ongoing sales and product service training to meet business and customer needs.
  • Recruit store managers, and support them in undertaking their own recruitment activity, to attract the right talent and maintain the right workforce mix.
Skills and Experience
  • Extensive People Leadership Experience in managing retail sales teams for multiple sites
  • Strong stakeholder engagement skills
  • Ability to filter and prioritize information received from the senior management team and deliver the information to teams clearly
  • Strong business planning and business partnering skills
  • Demonstrated experience with managing complex matters and delivering effective outcomes
  • Strong sense of self awareness and mature resilience skills
  • Ability to identify business problems and translate them into solutions to improve the customer experience, productivity etc.
  • Team orientated with strong interpersonal skills
If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle problems in any form, we'd love to hear from you. Apply today!

Latest Job Opportunities


October 27, 2024

Paddington Jam
Barista/All Rounder

West Perth

OTHER

View Details

October 27, 2024

Domino's
Nov 2024 In-Store Team Member

Willetton

OTHER

View Details

October 27, 2024

Domino's
Nov 2024 Delivery Driver

Willetton

View Details

October 27, 2024

Subway
Sandwich Artist

Glendalough

OTHER & PART TIME

View Details

October 27, 2024

Edith Cowan University
Lecturer Nursing – Paediatric specialisation

Joondalup

FULL TIME

View Details

Similar Jobs


September 11, 2024

Spendless Shoes
Casual Retail Sales Assistant

Belconnen

OTHER

View Details

September 10, 2024

Fantastic Furniture
Part Time Retail Team Member - Gunghalin

Canberra

PART TIME

View Details

September 11, 2024

Amplifon
Retail Sales Associate- Queanbeyan

Queanbeyan

PART TIME

View Details

September 11, 2024

Sportsgirl
Retail Assistant Store Manager

Tuggeranong

FULL TIME

View Details

September 11, 2024

Spendless Shoes
RETAIL STORE MANAGER

Belconnen

View Details

September 11, 2024

Spendless Shoes
RETAIL ASSISTANT STORE MANAGER

Gungahlin

View Details

New Jobs from This Company


October 25, 2024

Telstra
Telstra Retail: Full Time Customer Service and Sales Consultant MUNNO PARA

Munno Para

FULL TIME

View Details

October 25, 2024

Telstra
Telstra Retail: Customer Service & Sales Consultant

Eaton

PART TIME

View Details

October 25, 2024

Telstra
Part Time Customer Service & Sales Consultant BUNBURY

Bunbury

PART TIME

View Details

October 25, 2024

Telstra
Service Desk Analyst

Canberra

FULL TIME

View Details

October 25, 2024

Telstra
Telstra Retail: Part Time Customer Service & Sales Consultant MORAYFIELD

Morayfield

PART TIME

View Details