In this role you will:
- Assist the Assistant Commissioner, Specialist Operations through the provision of high quality, professional and timely advice and information on a broad range of organisational and government issues.- Provide advisory services to Directors on a range of matters related to systems and processes.- Maintain knowledge of issues across QCS, specifically as they relate to Specialist Operations.- Coordinate and manage Specialist Operations responses on a range of service and policy matters including Ministerial responses.- Research and prepare complex reports, submissions, briefing notes and correspondence on behalf of the Assistant Commissioner, Specialist Operations.- Act as a stakeholder liaison for Specialist Operations. Develop and maintain positive, effective working relationships with internal and external stakeholders.- Develop, implement and manage Specialist Operations internal staff engagement.- Manage correspondence in accordance with the department's document tracking and complaints management systems and ensure compliance with relevant timeframes.- Develop and maintain data sources and registers to enable tracking and the provision of responses in a timely manner.- Provide confidential and executive support to the Assistant Commissioner, Specialist Operations- Oversight Human Resources and Financial Management reports and provide advice to the Assistant Commissioner, Specialist Operations on emerging issues.- Manage the workload and work practices of the Executive Support Officer and provide support and guidance as required to other administrative staff within Specialist Operations.- Motivate, coach and develop staff to effectively manage all aspects of their administrative duties ensuring that opportunities for training and professional development are provided.- Maintain knowledge of human resource policies and procedures and contemporary management practices relevant to managing staff.- Promote a positive workforce culture aligned to QCS values and objectives
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.