October 25, 2024

Pacific Smiles Group

FULL TIME

Practice Manager

Permanent full time positions with attractive salary, benefits and flexibility
Join a supportive team environment, with company leadership and mentoring programs
Manage one of our industry leading dental centres and make our patients smile!

About these opportunities
Our Centre Leader positions are a key leadership role within our centre network team. Reporting to the Greater Brisbane Regional Business Leader and working with a supportive and experienced leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success.
Pacific Smiles Dental at Aspley runs 2-3 dental surgeries per day and offers all general dentistry treatments
Pacific Smiles Dental at Chermside runs 1-2 dental surgeries per day and offers all general dentistry + a Prosthodontist once per week
These centres were being run by one Manager and now busy enough to have one manager dedicated to each centre. We can offer you:

Full-Time with Flexibility: Offering a 9-day fortnight, the position provides full-time stability with work-life balance
Modern Facility: The practices are in a contemporary setting with the latest tools and technology promoting a positive work environment.
High-Performing Team: Join a skilled team of Dentists and Specialists, facilitating collaboration and professional growth.
Diverse Dental Treatments: Contribute to a dynamic practice handling a full spectrum of dental treatments, ideal for those seeking variety and challenge.

About your Duties and responsibilities
In this position, you will be responsible for supporting our wonderful team of Dentists and Dental Assistants and ensuring daily operations are delivered efficiently and effectively. This includes hands on daily support and leadership of your team of Dental Assistants and Receptionists to provide a range of dental services to our patients.
In addition to this, you will be responsible for:

Financial Management: Budgeting, invoicing, and expense monitoring of the clinic as well as growth opportunities
Patient Experience: Ensure the highest standard of patient care, satisfaction, and safety.
Clinical Compliance: Guaranteed adherence to applicable medical regulations, privacy legislation, and practice policies
Team Leadership: Recruit, train and manage a team of Dental Assistants, supporting their learning and development opportunities
Managing and maintaining stakeholder relationships including patients, Dentists, Health Funds and local suppliers etc.
Setting and meeting key performance indicators within agreed budgets for the centre
Roster management including labour ratios and budgets

Our Benefits
Pacific Smiles is a rapidly growing, ASX listed professional company. We have 1800+ staff who work collaboratively together with passion, positivity and a desire to be the best. At Pacific Smiles Group employees are recognised and rewarded for their contributions, and there is a strong emphasis on career and professional development.
You can enjoy a range of perks:

In house learning and development programs to continually grow your skills
On the job mentoring and coaching, reward and recognition programs
Attractive salary with bonuses and access to corporate fitness program
Rapid company growth ensuring job security and continual professional success.

Your Skills and Attributes
You are a dedicated and true management professional who wants to utilise their capabilities to add value to our business and build a career with us.

Dental or medical knowledge/experience is highly regarded, but experience outside the industry will be considered such as retail or hospitality.
Leadership skills including the ability to motivate others and build relationships quickly
Demonstrated experience in effective people management including coaching, mentoring, performance management and recruitment
Solid business and commercial acumen with experience in working to set targets, KPI's and rostering
Ability to lead a longstanding resilient team
Prepared to lead a high performing hub

Come play the Pacific Smiles Way and together we can make our Brisbane centres smile!
Please submit your application by 8th November
If you have any questions, please contact Stephanie on 0447075490 for a confidential chat