Job Opportunities in Australia
October 21, 2024
Australian Trade and Investment Commission (Austrade)
Canberra
Platform and Cloud Support Team Lead
- Classification: Executive Level 1
- Location: Canberra, ACT
- Salary: $112,868 - $126,961
THE ROLE:
We are looking for a team leader for our Platforms & Cloud support team. The role is responsible for a team of up to 7 staff and involves both management duties and hands-on technical work. The Platforms and Cloud Support team is part of the Enterprise Platforms & Networks team that support a mix of cloud, on-premises systems and hardware used by staff across a global network of over 50 countries.
DUTIES INCLUDE:
We are looking for a team leader for our Platforms & Cloud support team. The role is responsible for a team of up to 7 staff and involves both management duties and hands-on technical work. The Platforms and Cloud Support team is part of the Enterprise Platforms & Networks team that support a mix of cloud, on-premises systems and hardware used by staff across a global network of over 50 countries.
DUTIES INCLUDE:
- Manage a team undertaking a mix of project work and day to day to support of on-prem and cloud services including, but not limited to:
o Exchange Online & email domain management
o Teams
o Microsoft Purview
o Azure Iaa S and Plaa S environments
o Azure AD & MFA
o Conditional Access Policies
o Privileged Identity Management
o SQL Server
- Oversee and assist in the implementation of system hardening, patching and vulnerability management in line with federal government security frameworks.
- Develop and oversee implementation of a team workplan
- Work with development and architectural teams to plan, design, and implement M365 / Entra ID products, features, and components
- Identify opportunities for improvement in environments or processes
- Drive the delivery of project outcomes in a timely, efficient and operationally effective manner
- Ensure cloud environment is optimised for Austrade’s needs and is cost effective
- Provide high level technical assurance and operational support in the delivery of Enterprise Platforms
- Liaise with external parties to manage product installations, maintenance, enhancements, and support work
- Consult and provide advice and assistance to management, users, external organisations, and IT staff as required.
- Plan for and procure licences & support for software, hardware and cloud subscriptions
- Represent Austrade at key business, stakeholder, and governmental forums.
- Skill sharing, ensuring skills transfer and mentoring of staff to support career and technical growth
Given our commitment to diversity and inclusion, Austrade actively encourages applications from people with disabilities, LGBTQIA+ people, women, and people with diverse linguistic and cultural backgrounds for all of our roles.
CLOSING DATE:
Applications close at 11.30PM, Wednesday, 6 November 2024 (AEDT).
ELIGIBILITY:
Australian Citizenship - Our successful candidate must be an Australian citizen.
Security Clearance - Our successful candidate will be required to obtain and maintain a Negative Vetting 1 security clearance.
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