October 23, 2024

Queensland Corrective Services

Brisbane

Manager

The purpose of this position is to lead improvements in operational service delivery activities and strategic directions for Community Corrections.
The position ensures timely and effective identification and practical resolution of operational practice issues, and provides high-level expert advice to the Assistant Commissioner, Community Corrections, Community Corrections staff and other QCS divisional units regarding operational practice enhancements.
This position also manages activities and initiatives in relation to the ongoing improvement and effectiveness of Community Corrections.

In this role you will:

Provide advice, support and practice guidance to staff involved in offender management activities, in line with established frameworks for offender management
Monitor the quality of offender management and operational practice activities, identify relevant trends and issues and develop strategies to improve the quality, effectiveness and consistency of offender management practices
Provide feedback to Regional Managers and District Managers regarding operational practice issues
Provide high level, expert appraisal of operational practice issues to the Deputy Commissioner and other Senior Executives on an on-going basis, to support decision making and inform process change
Undertake environmental scanning on issues and trends impacting on Community Corrections and custodial operations and provide a strategic analysis of variations and trends in organisational practice for Senior Executives
Develop and implement innovative and practical strategies, which support evidence informed practice in integrated offender management, to address identified operational practice issues
Lead an environment of organisational efficiency and effectiveness through Executive and Manager forums
Manage the performance appraisal and development of Community Corrections Operations staff and develop and foster a working environment which is motivated, productive and committed to service delivery as well as compliant with quality human resource management
Provide high level operational analysis and advice to senior management enabling them to deliver quality, cost effective services that are consistent with Agency strategic and operational objectives
Develop and maintain appropriate reporting systems and processes to facilitate effective performance, planning, financial and resource management.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.