Description The National Security Sector at Leidos has an opening for a Lead Tier 2 System Maintainer supporting mission applications maintenance in Alice Springs, AUS. This is an exciting opportunity to apply your experience to support our customer’s mission.
Primary Responsibilities
Lead a Tier 2 software maintenance team for a specific mission domain
Ensure the availability of mission processors by driving proactive Tier 2 SW maintenance
Ensure team performs incident and problem management to resolve or escalate issues
Support configuration management and change management activities
Support service transitions including migrations to cloud infrastructure
Ensure team perform all request fulfillment activities flawlessly and with customer focus
Coordinate with other maintenance, operations and engineering contract leaders as required
Ensure team documents all work performed via ticketing system
Ensure team creates, updates or enhances maintenance and operations documentation
Ensure security of mission processors and IT infrastructure
Manage call-in support as required
Basic Qualifications
United States’ citizen with current TS/SCI with Poly
Bachelor’s Degree with 12-15 years of applicable experience or 10-13 years with Masters degree
Current Do D 8570 certification applicable to the position (typically Security+)
7+ years’ experience performing Tier 2 software maintenance on mission critical systems
Proven leadership experience with constructive, collaborative approach
Proven experience with one or more of the following technical disciplines:
Current and legacy software development languages and tools (i.e. C, C++, Java, XMIDAS)
Unix, Linux or Windows operating systems, including shell scripting
Enterprise management tools
Enterprise storage management and configuration
Database management systems and tools (i.e. Oracle, My SQL)
TCP/IP networking in an enterprise environment
Information system security, including IAVA management and ICD 503 compliance
Experience supporting configuration management, change management and service transition
Excellent verbal and written communication skills
Proven ability to work collaboratively and constructively with other leaders
Must be willing to manage or perform call-in support as required
Preferred Qualifications
Experience with legacy platforms (i.e. DEC VMS, Alpha)
Mission operations experience
Systems engineering and integration experience
Mission-specific technical knowledge
Software development
ITIL Framework
Original Posting Date:
2024-08-23 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $122,200.00 - $220,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
We regret to inform you that this job opportunity is no longer available