Individual Support Services Organiser

October 4, 2024

genU

Derwent Park

FULL TIME

Location: Derwent Park

Brand: Community, Residential & Pathways

Date Posted: 4 Oct 2024

Job No: 1410
Location: Hobart
Employment Status: Full time - ongoing
Classification: From $37.84 - Level 3 - Li-Ve Tasmania Enterprise Agreement 2020
The ideal candidate will work 9am-5pm but have the availability to work in 7am-5pm span as required.

Hey You!
As an Individual Support Services Organiser, you will be the first point of contact for rostering and enquiries for clients and support workers for the provision of individualised services. You will be facilitating the provision of individual supports to clients by working with the client and the workforce engagement coordinator to identify and establish a care team; schedule shift times; respond to daily communication from clients and staff and update/make changes to rosters. Have performance feedback conversations with frontline staff. Assisting with the development of individual support plans, risk assessments and other admin tasks as required.

Requirements:

Experience/exposure in rostering procedures and carelink rostering systems;
Ability to work in a fast passed environment and prioritise tasks effectively;
Ability to implement person centred approaches to service delivery;
Well-developed computer skills with an emphasis on Microsoft Office products; including Word, Teams and Excel, and Internet and email applications.
Administrational experience;
Excellent phone manner.

Qualifications:

Certificate III in Disability/Aged Services or experience in the field of human services or equivalent;

Ideally you will hold, or be able to obtain the following:

Current Working with Vulnerable People Card with NDIS Endorsement
Current and Valid Australian Driver’s license.

For You!
Here at gen U we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
genu staff have access to a range of benefits, including but not limited to the following:

Increased Leave - 12 Personal Leave Days (2 More than Industry Standard) & 1.3% hourly rate increase compared to industry standard.
Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
Increase your Take Home Pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
Employee Discount Program: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
Study Scholarship: all gen U employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
Employee Referral Program: refer someone to work at gen U and receive a generous cash bonus once that person completes their 6-month qualifying period.

For a copy of the position description email recruitment@genu.org.au quote job title and job number: 1410

We welcome diversity, including race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a welcoming, innovative, safe, empowering, and respectful environment for all.
gen U is committed to providing accessible, inclusive and equitable recruitment processes for all candidates. For further details about the role of if you would like to discuss reasonable adjustments during the recruitment process, please contact Bianka Fisher on 0439 050 435 or bianka.fisher@genu.org.au

Applications will be progressed, and suitable candidates interviewed as they are received.