Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet. Hospitalityis a work of heart, Join us and become a Heartist®. Job Description
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
An unbridled passion for food and a love of sharing your 'food stories' with our patrons
Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious
The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
Be a calming influence amid a highly pressured, fast-paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers
Qualifications
Your experience and skills include:
You must have a service focus personality and a passion for everything food & beverage
You will possess the personality and charisma to be our "Host with the most" while on duty.
Previous experience in a similar leadership role is an asset
Responsible Service of Alcohol (RSA) Certificate
The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
Demonstrated high-quality service standard
Additional Information What is in it for you:
ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
Discounted car park
Laundered uniform
Duty Meals
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS