Food and Beverage Team Leader

September 9, 2024

Accor Apartments & Realty

Canberra

OTHER & PART TIME

Mantra on Northbourne, ideally situated just a block away from the heart of Canberra's CBD, offers a range of apartment-style hotel rooms and self-contained one and two-bedroom apartments, heated indoor pool, conferencing facilities and dining at Stock Kitchen & Bar for guests to enjoy. During your leisure time, immerse yourself in the abundance of offerings that our nation’s capital has to offer! Explore iconic landmarks such as the National Gallery, the War Memorial, and Parliament House; or take a leisurely stroll through the bustling shopping and dining precinct.

Purpose
As a Food & Beverage Team Leader, you play a significant role in organising various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience.

Primary Responsibilities

You set the pace and lead by example during busy service periods
Collaborate with the team and spark motivation to attain exceptional results together
Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
When challenges arise, your ability to transform obstacles into opportunities shines
Proactively source information to increase your product knowledge

Skills and Experience

Proficiency in food & beverage protocols, encompassing table & event service, beverage expertise, and coffee crafting skills
Confidence in communicating with guests and colleagues for seamless teamwork
Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
Passion for engaging with patrons and collaborating within a team of diverse professionals

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

We regret to inform you that this job opportunity is no longer available