Job Opportunities in Australia

APS Level 5
$83,048 - $89,813
Canberra, Sydney, Melbourne, Adelaide, Perth, Hobart, Brisbane

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

The Commission is the national end-to-end regulator of aged care services and the primary point of contact for older Australians and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered older Australians who enjoy the best possible quality of life.

We aim to build confidence and trust in aged care, empower older people, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, instils a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au

About the Sector Education team:
The Sector Education team is responsible for the development of effective educational resources for the aged care sector including providers, workers and older people receiving care. Our educational activities aim to assist the sector with building a strong understanding of regulatory operations and good practice. We currently provide education through our Aged Care Learning Information Solution (Alis), the delivery of workshops and website resources.

About the Role
As an Education Officer within the Sector Education team, you will be responsible for supporting the delivery of project work. Working within a team of education professionals, you will contribute to the planning, development and delivery of education resources and activities; quality improvement and review of education products and services; and assist with the planning and development of educational workshops.

Position Duties

Product development: Supports the planning, design and development of online and blended learning resources and activities, including static resources, videos, e-learning and workshop materials.
Coordination and delivery: Contributes to coordination and facilitates delivery of the Commission’s program of education activities and services both in a face to face and virtual online training environment. Contribute to the delivery of projects as required.
Quality assurance and improvement: supports quality improvement activities, including review, evaluation and monitoring of education outcomes, identification of areas for improvement, and implementation of feedback.
Reporting: Collates, records and reports on education activities and outcomes, analysing both qualitative and quantitative information so that the success of activities and resources can be tracked, and improvements identified.
Positive working relationships: works collaboratively with both internal and external stakeholders.

Key challenges

Contribute to the delivery of engaging online education products.
Balance competing demands to ensure that objectives are achieved.

Position Eligibility Requirements (Selection Criteria):
To be successful in this role you will need to demonstrate the following:

Demonstrated understanding of adult learning principles.
Relevant experience in contributing to the design, development and delivery of educational resource and/or training programs in both a face to face and virtual training environment.
Experience in instructional design and/or content development of online and blended learning products and resources.
Well-developed written and verbal communication skills, including the ability to effectively communicate complex information to different audiences.
Ability to develop productive working relationships and work productively as a member of a team.

Position Notes:
Salary offered will be between $83,048 - $89,813 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
Non-ongoing opportunities will be offered for varying periods up to a total of 24 months.
Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.

In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600 words, including what strengths you would bring to the role, and a copy of your CV.

Please complete the application and submit by 11:30pm on Sunday, 10 November 2024.

Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.

Specific questions about the roles can be directed to Alison Brown by emailing alison.brown@agedcarequality.gov.au with position title in the subject line.

Diversity and Inclusion

The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of people receiving aged care.

Further information:
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