Job Opportunities in Australia

Data & Reporting Analyst

Job Description

Data & Reporting Analyst

• Permanent Opportunity
• Location - Sydney
• Hybrid working model (2 days in the office per week)

How will I help?

We are seeking a dynamic Data & Reporting Analyst to join our Fraud and Scam Operations team within the Customer Solutions team. As a Data Analyst your primary goal is to help the teams within (FSO) best utilise and understand their data. You will be accountable for the design, build and implementation of operational reporting, data exploration, analytics and tactical solutions that support operational excellence and continuous improvement initiatives for the production teams within FSO.

Key Role Requirements

• Collect and analyze data intuitively with minimal guidance, using intelligence techniques to draw conclusions and report findings clearly to stakeholders.
• Identify improvement opportunities in detection and analysis, recognize fraud trends, and enhance team processes through proactive intelligence support.
• Engage with stakeholders to share insights, represent team outputs and partner on intelligence matters for strategic and tactical alignment.
• Actively contribute to the identification and implementation of process improvements, which deliver better business outcomes including an improved customer experience.
• Accountability for the accuracy and effectiveness of the process management documentation for all functional tasks within the team.

What's in it for me?

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• The ability to obtain, process and provide insights into large datasets.
• Strong SQL skills.
• Proficiency in Tableau, Power BI, or equivalent data visualization tools.
• Knowledge of Microsoft Power Platform, VBA, and Excel
• Experience with Confluence, JIRA, and Bitbucket.
• Critical and analytical thinking.
• Strong interpersonal and communication skills (written and verbal).
• Structured work environment adaptability.
• Open to challenges and supporting business activities.

What's it like to work there?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

How do I apply?

Start here. Just click on the APPLY or button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au

Job ID 300002119036272