October 23, 2024

Flight Centre Brand

South Bank

FULL TIME

Data Insights Analyst - South Bank, QLD

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Job no: 523803
Brand: Flight Centre Brand
Work type: Full time
Location: Queensland
Categories: Marketing, Web, Creative & UX, Information & Technology

About the Opportunity
The Data Insights Analyst role sits within the Flight Centre Global Business Improvement team, based in the South Brisbane head office. The team is made up of various SMEs such as Project Managers, Business Analysts and Digital Adoption Specialists and is tasked with improving business outcomes through the Business Process Management framework:

This is an opportunity to work within a dynamic project team in a complex environment influencing and driving change. You will need to demonstrate experience in data analytics and insights generation.

What you will be doing:
Data Insights

Capture and interpret data from a range of internal and external sources, translate them into strategic insights and communicate these findings to a wide range of stakeholders
Conduct high-level research and strategic analysis to advance and inform Flight Centre Travel Group’s strategy, strategic projects and business cases
Assist with the provision of ad-hoc analysis and formal reports, distil the meaningful insights from data and effectively convey this to different audiences
Present complex content and insights in easy to digest way for stakeholder to be able to action
Employ best practice in report design and delivery (e.g. UAT protocols, redundancy and disaster recovery)

Knowledge Management

Manage and maintain internal knowledge management systems (KMS), including Confluence, with rules and operational procedures for reporting tools created and implemented
Effectively communicate and on-training with local and remote SME’s to dashboards and other data artifacts designed and deployed
Contribute to Community of Practice sessions and follow agreed standards

Internal and External Stakeholder Communication

Continuously improve internal and external stakeholder communication practices
Utilise appropriate products (Confluence, Microsoft Teams, Git Hub, etc) to meet communication and collaboration requirements
Work with stakeholders to achieve adoption targets
Provide advice, training and support to college staff to build data analytics acumen within the team

What you will need:
Essential

Minimum 3 years’ experience within an enterprise environment working with Data
Experience in data visualisation (e.g. Microsoft Power BI) and SQL
Advanced Excel skills

Desirable

Microsoft Power App suite
Automation experience
Python or React (R Suite)
Databricks
Bachelor's degree/Diploma in business or related field of study
Travel & Tourism industry domain experience

What you will enjoy:

Unique Culture: you will be employed by an inclusive company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
We love to travel: generous discounts, including family and friends, on flights, hotels, tours, cruises, car hire, attractions, travel insurance and more
Development: individualised Learning & Development pathway options
Exclusive Staff Discounts: accessible via our employee-only my Rewards portal, with 400+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan, head office gym and EOT facilities, and much more
Balance: flexible working arrangements available
Brightness of Future: career opportunities in a network of brands and businesses across the globe - we prefer to promote from within
Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA
Mental Health: support, mindfulness activities and Employee Assistance Program for staff and family
Social: regular awards nights, social team-building and industry events, with the opportunity to attend the annual Global Gathering (Lisbon in 2024, Los Angeles in 2025)
Pride: reconciliation, diversity and inclusion practices - a Corporate Social Responsibility program supporting the environment and nominated charities through workplace giving, paid volunteer leave and fundraising through the Flight Centre Foundation
Sustainability: the protection of our environment is essential to the future of tourism, so as a leading global travel group, we have made efforts to affect positive change
Click HERE to learn more about working at Flight Centre Travel Group

W e Value You!

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you!

Please note: applications can only be considered by candidates who have the right to work in Australia without restriction or sponsorship.

#LI-CM1#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close: 08 Nov 2024 E. Australia Standard Time

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