Job Opportunities in Australia
October 24, 2024
Commonwealth Bank
Perth
FULL TIME
Customer Service Representative - Joondalup (Full Time)
We are looking for a Customer Service Representative to join our Joondalup Branch on a full time basis!
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster
Monday - Friday 8.30am - 4.51pm
Do work that matters
As the public face of Comm Bank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us .
See yourself in our team
As a Customer Service Representative in our Joondalup Branch you’ll be:
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Responding to customers transactional banking needs, delivering a seamless customer experience
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Processing transactions including deposits, withdrawals, bank cheques, transfers & Comm FX
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Completing financial health checks to assess customers’ needs, identify any changes or needs for specific products or services
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Assisting with Cash/ATM procedures
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Educating and demonstrating of our in-branch technology and digital banking options for customers
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Adhering to the Bank’s processes and procedures, including accurately reconciling transactions, reviewing customers’ financial positions & championing our strong risk culture
We’re interested in hearing from people who have:
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A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
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A genuine interest in improving the financial wellbeing and lives of our customers
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The ability to ask the right questions, respond to customers’ needs and refer them to the relevant team members in order to better serve their needs
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Excellent communication skills & willingness to contribute to a collaborative culture
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Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
With us, you’ll help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect fit then we’d
love to hear from you. Apply today!
At Commbank , we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across Comm Bank.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 07/11/2024
We regret to inform you that this job opportunity is no longer available
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