October 7, 2024

Stratco

Berrimah

FULL TIME

Customer Service Officer

Join a national leader in Australian Retail and Manufacturing
Ongoing support and training to ensure your success in the role
Full Time Opportunity

ABOUT STRATCO
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

THE OPPORTUNITY
Exciting opportunity has become available for a motivated Customer Service Officer to join our retail team based in Darwin (Berrimah). We are seeking career orientated professional to learn all work in a dynamic retail store, servicing a wide range of our products and services, reporting to the Store Manager.

RESPONSIBILITIES

Face to face and telephone customer service and sales
Assisting customers to find innovative design solutions and preparing project quotations
Maintaining store stock levels and general housekeeping
Strict adherence to our critical safety rules and contributing to a safe working environment

ABOUT YOU

Proven ability to provide solutions and drive sales
A passion to deliver outstanding customer service
Previous experience within a retail and /or building industry preferred
Forklift license or willingness to obtain
Highly organized with the ability to work in a fast-paced environment
You will also have the opportunity to participate in 'Stratco’s Delivering Excellence Program' supporting employee personal and professional development, by providing national retail career pathways and offering recognized qualifications

REWARDS & BENEFITS

Flexible Working Arrangements | Health & Wellbeing Initiatives | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

OUR PHILOSOPHY

Whilst manufacturing is our foundation, our team is our future. Stratco recognize and champion diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple – it centres on embracing everyone.

Stratco places a concerted effort to elevate the representation and influence of women within our organization.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

APPLICATION PROCESS

If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

To see more information about Stratco & our careers please visit –stratco.com.au/careers