Job Opportunities in Australia
September 23, 2024
Transport For NSW
Milsons Point
FULL TIME
Customer Program Communications Partner
Customer Program Communications Partner
Organisation/Entity: Transport For NSW
Job category: Projects
Job location: Milsons Point, NSW, AU, 2061
Job reference number: 96402
Employment type: Fixed Term Full-Time
Salary range: $128409.0-$143815.0
You may have been part of some big projects before, but this work is legacy-building.
You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.
In this role, you'll:
Partner with key stakeholders including NSW Train Link and act as the services communication lead for the Regional Rail Project (the single largest investment in regional rail in over 40 years).
You will provide strategic communications and engagement activities and advice, develop content, deliver campaigns, and support the delivery of customer programs and projects.
Support the day to day communications needs of the business as well as working on key strategic projects.
Be a part of the ‘new’ Train Link with a clear customer focus on connecting the regions of NSW by train and coach.
Develop, manage, and monitor communications strategies to support programs and projects. Identify project milestones and respond to any gaps in project deliverables through ongoing monitoring and evaluation.
Prepare content for internal and external channels (traditional and digital), ensuring content is engaging and strategically aligned with stakeholder needs and expectations.
Foster and maintain relationships with key stakeholders to enhance the image of the business and deliver opportunities to build employee understanding and engagement in programs and projects.
This is a fixed term contract until 22/05/2026.
Applicants based in regional NSW who live within commuting distance of a Transport hub, Sydney, Newcastle, Wollongong, or Grafton are encouraged to apply. Some travel within NSW to connect with other team members is expected 3-4 times per year.
Role description
About you
You will possess a high level of verbal and written communication skills with proven experience in developing and delivering communication plans for diverse audiences, as well as demonstrate practical knowledge and understanding of communications principles, best practice, current trends and technologies.
Knowledge and understanding of traditional and digital channels, creative design processes and campaign development and delivery.
Relevant tertiary qualifications or related discipline or extensive relevant experience.
You will be a strong influencer with the flexibility to rapidly change focus from a strategic project, to work on a more time sensitive task.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
Regional candidates are encouraged to apply. This is a Hybrid+ role designed for people living in NSW’s regions or further away from the role’s listed home base. It combines virtual work with in-person days at your team’s home base.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm 6th October 2024.
For more information about this role, please contact RICHARD.PICKFORD@TRANSPORT.NSW.GOV.AU.
People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.
In this role, you'll:
Partner with key stakeholders including NSW Train Link and act as the services communication lead for the Regional Rail Project (the single largest investment in regional rail in over 40 years).
You will provide strategic communications and engagement activities and advice, develop content, deliver campaigns, and support the delivery of customer programs and projects.
Support the day to day communications needs of the business as well as working on key strategic projects.
Be a part of the ‘new’ Train Link with a clear customer focus on connecting the regions of NSW by train and coach.
Develop, manage, and monitor communications strategies to support programs and projects. Identify project milestones and respond to any gaps in project deliverables through ongoing monitoring and evaluation.
Prepare content for internal and external channels (traditional and digital), ensuring content is engaging and strategically aligned with stakeholder needs and expectations.
Foster and maintain relationships with key stakeholders to enhance the image of the business and deliver opportunities to build employee understanding and engagement in programs and projects.
This is a fixed term contract until 22/05/2026.
Applicants based in regional NSW who live within commuting distance of a Transport hub, Sydney, Newcastle, Wollongong, or Grafton are encouraged to apply. Some travel within NSW to connect with other team members is expected 3-4 times per year.
Role description
About you
You will possess a high level of verbal and written communication skills with proven experience in developing and delivering communication plans for diverse audiences, as well as demonstrate practical knowledge and understanding of communications principles, best practice, current trends and technologies.
Knowledge and understanding of traditional and digital channels, creative design processes and campaign development and delivery.
Relevant tertiary qualifications or related discipline or extensive relevant experience.
You will be a strong influencer with the flexibility to rapidly change focus from a strategic project, to work on a more time sensitive task.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
Regional candidates are encouraged to apply. This is a Hybrid+ role designed for people living in NSW’s regions or further away from the role’s listed home base. It combines virtual work with in-person days at your team’s home base.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm 6th October 2024.
For more information about this role, please contact RICHARD.PICKFORD@TRANSPORT.NSW.GOV.AU.
People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
Job Segment: Communications, Marketing
We regret to inform you that this job opportunity is no longer available
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