October 23, 2024

Mercer

Adelaide

FULL TIME

Controls Assurance Associate

Mercer is seeking candidates for the following position based in Adelaide, Melbourne, Sydney or Wollongong:

Controls Assurance Associate

What can you expect?

As the Controls Assurance Associate, you will be a vital member of the Operational Risk Governance team, delivering a strategic and integrated approach to risk and compliance activities across the Administration Operations team. You will act as a key liaison to the Line 2 Risk and Compliance team and other stakeholders, ensuring effective risk and controls management. This position focuses on improving operating practices and enhancing the effectiveness of operational controls. Your contributions will play an important role in supporting the delivery of reliable customer service through well-managed operations.

What is in it for you?

At Mercer, we recognise that our people are our greatest asset. We offer a collaborative environment where you can thrive alongside supportive colleagues. Our commitment to your growth is reflected in our comprehensive career development programs, designed to help you reach your full potential.

We offer a competitive range of health, wealth, and lifestyle benefits, including:

Corporate health insurance subsidy
Flexible salary packaging
Discounted insurances
Employee Assistance Program
Flexible working arrangements
Community Volunteer and Study Leave

We will count on you to:

Assist in delivering timely risk and controls analysis to enable the Administration Operations team to meet legislative and regulatory requirements
Support and advise the Administration Operations team in identifying, classifying, measuring, and monitoring risks and compliance issues
Collaborate with stakeholders to identify potential risks associated with their day-to-day business goals, including assisting in the incident reporting process
Work with stakeholders to analyse and quantify the impact of items requiring remediation while operating within our Risk and Compliance Frameworks
Coordinate the formulation of remediation strategies and implementation of preventative controls, including obtaining relevant approvals
Support the Operational Risk & Governance Leader in providing key reporting requirements and insights on operational risk matters, such as incident root causes
Build strong relationships with the Line 2 Risk team and other Line 1 Risk teams Respond to queries from internal stakeholders on risk, compliance, and governance requirements in a timely manner
Drive the identification of delivered risk and mitigating controls within projects impacting Admin Operations

What you need to have:

Minimum of 5 years’ experience in superannuation administration or project management
Extensive operational knowledge and experience within superannuation administration
Previous experience on business-wide projects
Previous experience in an operational risk management and/or compliance role
Experience performing control assurance activities and managing incidents end-to-end
Familiarity with relevant regulatory bodies and legal compliance requirements in the superannuation industry (e.g., Corps Act, SIS Act)
Strong relationship management and stakeholder engagement skills
Excellent written and verbal communication skills

What makes you stand out:

Relevant tertiary qualifications are highly regarded
RG146 certification is highly regarded
A proactive approach to identifying and managing risks
Strong analytical skills to assess and improve operational controls
Ability to work collaboratively in a fast-paced environment

Are you ready to join?
Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh Mc Lennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh Mc Lennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on Linked In and X.

Marsh Mc Lennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh Mc Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh Mc Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.