September 17, 2024

University Of Technology Sydney

Broadway

FULL TIME

Configuration and Asset Analyst

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the QS Top 50 under 50 as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.

About the Role
As the Configuration and Asset Analyst you will manage and maintain accurate records of the organisation's IT assets and configurations. This role focuses on ensuring the proper tracking, documentation, and optimisation of hardware, software, and other IT assets, as well as maintaining configuration data to support efficient and effective IT operations.

The Configuration and Asset Analyst plays a critical role in enabling proper asset utilisation, minimising risks, and supporting compliance with industry standards and organisational policies.

About You
Configuration and Asset Analyst will have:

Demonstrated proficiency in IT asset management practices, including asset lifecycle management, procurement, documentation, and inventory tracking.
Strong understanding of configuration management principles and experience in maintaining accurate and up-to-date configuration data for IT systems and components.
Familiarity with service management processes and the typical ways to use accurate configuration data to support service delivery.
A meticulous approach to documentation, data entry, and record-keeping to ensure accurate and comprehensive asset and configuration records.
Ability to identify and troubleshoot discrepancies in asset and configuration data, and implement corrective measures to maintain data integrity.
Proficiency in analysing asset utilisation data and generating meaningful insights to support decision-making and resource planning.

Major Responsibilities

Maintain complete, accurate and up-to-date records of all IT assets, including hardware, software, licenses, and warranties, ensuring comprehensive documentation.
Manage configuration data for IT systems, applications, devices, and network components to facilitate efficient troubleshooting and change management.
Regularly update and reconcile the IT asset inventory, ensuring that assets are correctly categorised, tagged, reconciled with procurement and financial reports and accounted for.
Support, advise and collaborate with IT teams to ensure they effectively leverage the accurate and current configuration data in their work such as, assisting in the evaluation and approval of proposed changes, inform root cause analysis and more.
Manage software licenses, agreements, and maintenance contracts with vendors to ensure compliance, cost-effective utilisation.
Identify potential risks related to unauthorised or unmanaged assets and implement controls to mitigate security and compliance risks and update processes accordingly.
Continuously improve reports on asset utilisation, compliance status, and performance metrics, providing insights and analysis to inform decision-making and resource planning.
Ensure that all asset and configuration data is accurately recorded and organised in a centralised repository for easy access and retrieval and analyse anomalies.
Continuously evaluate and improve asset management and configuration practices, identifying opportunities for automation, streamlining, and optimisation and work with IT teams to implement process uplift.
Work closely with IT teams, procurement, and other relevant stakeholders to ensure proper alignment between asset management and configuration practices and organisational objectives.
Assist the Data Centre Facilities and Commercial Coordinator with insights and analysis for cost saving opportunities, process improvement and training for IT Teams.
Work closely with the Platform Team to drive technical improvements and adoption of new features in Service Now.
Responsible for maintaining and enhancing the cybersecurity controls appropriate for their area and working with the cybersecurity team to be aware of the cyber threats relative to UTS assets and configurations.

Remuneration & Benefits
Base Salary range: $92,851 - $100,534 pa (HEW 6)
This role attracts 17% superannuation in addition to the base salary.
UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.
This position is full-time and appointment will be made on a continuing basis.
How To Apply
In order to obtain:

a copy of the Position Description;
information on remuneration, benefits, terms and conditions; and
full details of the application process,

Please click the Apply link to be taken to the UTS website. Closing Date: Tuesday 1st October 2024 at 11:59PM AEST
Applicants must have current and valid work rights in Australia.