Job Opportunities in Australia

Division: Courts Tribunals and Service Delivery

Location: Parkes, NSW, AU, 2600

Req ID: 69767

Client Service Officer, Parkes Local Court, Clerk Grade 1-2 (Ongoing)

• Location – Parkes
• Employment type – Ongoing Fulltime
• Salary – $70,694 - $76,857 + employers contribution to superannuation and annual leave loading

Your role

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services. Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.

Essential requirements



Travel between Court locations will be required. Circuit and relieving staff are required to possess a current Drivers Licence and must be willing to travel, including overnight stays.

What we’re looking for

The successful candidates will have the following characteristics:

• Strong written and verbal communication skills
• Great time management and organisational skills
• The ability to work in a fast-paced environment with high volumes of work
• A professional demeanour
• High quality customer service skills
• Proficient or ability to quickly learn the use of different types of technology
• Be a team player who easily adapts to changing situations and environments
• You have high ethical standards and ability to maintain confidentiality

Download the role description.

Information about accepting a role with Court Services and the potential hazards.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1

• Manage Self - Describe the steps have you taken in the past year to improve your

skills or performance in some area?

Targeted Question 2

• Work Collaboratively - Summarise a situation where you succeeded in persuading others to

work more collaboratively so that better work outcomes were delivered.

Applications close: Wednesday 30th October 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Susan Ryan via email – susan.ryan@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Matthew Oakley via Matthew.Oakley@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/Careersat DCJ/