October 22, 2024

Museum

Townsville

OTHER

Cafe and Barista Supervisor

The Café and Barista Supervisor at Queensland Museum Tropics will;

Lead the Café team in the delivery of exceptional customer service of a range of quality coffee, food and beverage.
Maintain the Café's financial and stock control systems including, ordering, purchasing, float and register balancing and input of data to stock control system
Plan, promote, organise and supervise the operations of the Café, including food and beverage preparation and food presentation and display.
Train and supervise staff in all café operations and to meet the museum's food preparation, customer service and barista standards.
Take a lead role in yearly food safety food audit by applying and following processes required.
Work with the Experience and Commercial Manager to periodically review and make recommendations on products and prices to ensure visitors have quality experience each and every time they visit the museum.
Identify, analyse, evaluate information including customer feedback and complaints in relation to the operation of the Cafe and contribute solutions to the Experience and Commerical Manager.
Support functions and events if and when required.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.

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