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Candidate Information Pack
EL1 Assistant Director, Centre of Excellence, e PMO


Job Reference Number 254_10/24
Position Title Assistant Director, Centre of Excellence, e PMO
Classification EL1
Status Ongoing; Non-ongoing
Salary Range $115,903 – $131,563 + 15.4% Superannuation
Contact Person Sinead Walsh
Contact Job Title Director, Planning, Performance and Delivery
Contact Number 0461 344 486
Contact Email Sinead.walsh@ndiscommission.gov.au
Number of Vacancies 1
Division Planning, Performance and Delivery
Branch Planning, Performance and Delivery
Section Enterprise Project Management Office (e PMO)
Location Any NDIS QSC office
Date Applications Open 17 October 2024
Date Applications Close 30 October 2024

About the NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The NDIS Commission is the dedicated national regulator of NDIS service providers
in Australia and a non-corporate entity under the Public Governance, Performance and
Accountability Act 2013.
The NDIS Commission’s core legislative functions are to:

• uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the National
Disability Insurance Scheme

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• develop a nationally consistent approach to managing quality and safeguards for people

with disability receiving supports or services, including those received under the National
Disability Insurance Scheme

• promote the provision of advice, information, education and training to NDIS providers

and people with disability

• secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation functions
conferred on the NDIS Commissioner by legislation

• promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability

• develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and services to
people with disability

• engage in, promote and coordinate the sharing of information to achieve the objects of

the relevant legislation, and

• provide NDIS market oversight, including:

I. by monitoring changes in the NDIS market which may indicate emerging risk; and II. by monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is committed to upholding the rights of people with disability to
employment and offers interesting and challenging roles. People with disability are
encouraged to apply for jobs in the NDIS Commission.
About this opportunity
Do you have an eye for detail and the desire to improve the quality and safety of NDIS
services and supports?
The NDIS Quality and Safeguards Commission is seeking an Assistant Director, Centre of
Excellence, e PMO to join the Planning, Performance and Delivery Branch.
About the Planning, Performance and Delivery Branch
The Planning, Performance and Delivery (PPD) Branch is responsible for supporting the
strategic agenda of the Commission Executive, including through the delivery of planning,
performance reporting and project delivery. The Branch collaborates with other areas of the
Commission on whole-of-Commission initiatives and works to establish coherent and
consistent approaches to the development, co-ordination, delivery, reporting and evaluation
of activities.
The Branch comprises four teams:
The Delivery Office – (transitioning to e PMO)
This team is a key enabling area, responsible for whole-of-Commission project oversight,
reporting, change management and reform activities. The team monitors progress against
initiatives, including the development of internal and external reporting and alignment with
the Commission’s five-year strategic outlook. The e PMO supports continuous improvement
and provides the frameworks and structures to deliver innovative and effective projects that
support the delivery of regulatory excellence and a one-commission approach.

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Planning, Performance and Governance
Responsible for leading the Commission’s annual performance cycle that includes corporate
and operational planning and reporting processes. This includes leading the contribution and
coordination activities for the Annual Report and Corporate Plan, ensuring compliance with
Public Governance, Performance and Accountability Act 2013 and alignment with the
Commission’s five-year strategic outlook.
Parliamentary Services
The NDIS Quality and Safeguards Commission’s (NDIS Commission) central coordination
point for ministerial and parliamentary activity, including ministerial correspondence,
ministerial submissions and briefs, coordination activities such as Question Time Briefs
(QTBs), Senate Estimates and parliamentary committee hearings.
Commissioner Executive Support Team
The face of the Office of the Commissioner with a strong focus on stakeholder engagement
and customer service, liaising with departmental staff, senior staff in the NDIS Commission,
and counterparts in other Commonwealth agencies and state and territory governments.
The Commissioner Executive Support Team provides high-level executive support to the
NDIS Quality and Safeguards Commissioner. They work together within their dynamic roles
to identify linkages, anticipate needs and develop solutions where required, and provide
advice and support the Commissioner on a day-to-day basis to ensure they are able to
operate efficiently and effectively.
Key duties of the role
Reporting to the e PMO Lead, the EL1 Assistant Director, Centre of Excellence will support a
range of activities across the Commission, including the following key duties:
1. Develop and articulate a clear vision for the Centre of Excellence that aligns with that of
the broader e PMO, the ‘Delivery and Reporting Support’ and ‘Change Management’
pillars
2. Lead strategic initiatives to promote project management best practices, methodologies
and standards across the Commission
3. Identify and implement project management systems that support efficient and effective
project planning, execution, monitoring and reporting
4. Own and maintain the project management training program and coordinate delivery to
relevant project delivery personnel across the NDIS Commission
5. Implement and roll out of reporting toolkits, artefacts and additional collateral across the
Commission
6. Strong stakeholder engagement, including the ability to communicate effectively,
negotiate and influence outcomes, build strong professional relationships and accurately
represent the information received from branches and divisions across the Commission
7. Exceptional time management and attention to detail with a thorough understanding of
all aspects of project reporting

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8. Comply with and contribute to, the maintenance of the e PMO reporting framework and
associated artefacts
9. Develop and utilise a network of internal users to support the design and development of
reliable and fit-for-purpose e PMO products
10. Lead the capability and capacity development of teams, including through the coaching
and mentoring of staff.
Capability of our ideal candidate
Our ideal candidate will have a positive contemporary attitude to people with disability and
have the following capabilities:
1. Will be required to undertake work that is very complex or sensitive and operate under
broad direction
2. The ability to exercise a considerable degree of independence and perform a leadership
role
3. Ability to engage in complex problem solving and issues management and may be
required to coordinate and undertake detailed or sensitive projects that impact strategic,
political or operational outcomes for the agency
4. Responsible for actively managing key stakeholder relationships
5. Experience leading and managing teams to deliver outcomes, including developing,
coaching and mentoring employees
6. Model an enthusiasm for learning and advocate for and foster a continuous learning
mindset in others
7. Prior experience in the public service or related fields
8. Adherence to the APS Values and Code of Conduct, behaving ethically and professionally.
Mandatory requirements
1. A minimum five (5) years in a reporting, project management, business analyst or data
analyst role
2. Demonstrated ability to design and develop project management processes and tools in
line with Prince2, to guide project delivery across the NDIS Commission
3. Proficiency in administering project management systems to enable standardised and
controlled project delivery
4. Experience with business intelligence (BI) tools (e.g. Power BI) for creating interactive
reports and dashboards that provide real-time insights into project performance
5. Proficiency in project management methodologies (i.e. PRINCE2, PMBOK) to support
adoption of new project management processes and coach project delivery personnel
6. Strong background in development of training programs to upskill project management
capability.

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Employment suitability requirements
All NDIS Commission personnel are required to meet employment suitability requirements
prior to, and throughout, their employment.
Pre-employment
To be considered in this role, candidates will need to:

• be an Australian Citizen, and
• have a favourable National Police Check, and
• have or be willing to obtain and maintain a Baseline Vetting security clearance. Should

business need arise, be willing to obtain and maintain a Negative Vetting Level 1 or
Negative Vetting Level 2 security clearance. See AGSVA website for more details Security
| Sectors | Defence, and

• complete a NDIS Commission external influences and associations declaration form.

Ongoing suitability
NDIS Commission employees are required to comply with the APS Code of Conduct, including
to at all times behave in a way that upholds the APS Values and Employment Principles, and
the integrity and good reputation of the NDIS Commission and the APS.
The NDIS Commission completes regular internal screening, monitoring and assessments to
ensure all employees meet employment suitability requirements.
How to apply
The merit assessment process is chosen to suit the circumstances of the vacancy, the
business environment in which it operates and generally includes the following stages:


Stage Description
Apply Applications are to be submitted online via the NDIS Commission
current vacancies page.
Submit a statement of claims describing how your skills, knowledge,
experience would make you the ideal person for the role. Please ensure
you address the Key Duties, Capability and Mandatory requirements in
your statement. The statement should be a maximum of 1000 words.
Shortlist Applicants for this process will be assessed on their written application
using the APS Work level standards and Integrated Leadership System
(ILS). Shortlisting is undertaken to identify the applicants with the
strongest claims.
Interview Shortlisted applicants will be invited to attend an interview. Interviews
may be held in person, by phone or video (Microsoft Teams)
Referees Attach an up-to-date Curriculum Vitae (CV) and the contact details for
two referees, one of whom must be your current (or most recent)
supervisor.
Process
Complete
After the delegate has approved the assessment outcomes, all
applicants will be notified.

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Further assessment
The selection panel (usually two to three people) acquires as much information as panel
members consider necessary. it may include contacting referees, undertaking an interview, a
work sample test and/or psychometric testing may also be included in the assessment. The
contact person for the vacancy is available to provide further information about which
assessment techniques will be used.
Recruit Ability
We participate in the Australian Public Service Recruit Ability Scheme to attract applicants
with disability by removing some of the barriers in recruitment and employment processes.
The scheme provides an opportunity for applicants with disability to progress to the next
stage in the selection process if they are assessed as meeting the minimum requirements of
the job. Disability is defined as ‘current limitation, restrictions or impairment, which has
lasted, or is likely to last, for at least six months and restricts everyday activities. More
information about Recruit Ability can be found at: Recruit Ability scheme: A guide for
applicants.
Aboriginal and Torres Strait Islander peoples
We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique
knowledge Aboriginal and Torres Strait Islander employees bring to our workplace, policy
development and service delivery. We welcome and encourage applications from Aboriginal
and Torres Strait Islander peoples.
Merit Pool
A merit pool may be created and utilised within 18 months from the date this vacancy was
advertised on APSJobs.