Arrears Collection Assistant at Anytime Fitness

October 23, 2024

Anytime Fitness - Club Roles

Narellan

About Us:
At Anytime Fitness, we’re not just a gym—we’re a community dedicated to helping our members achieve their fitness goals. With over 19 locations across Australia, we pride ourselves on providing top-notch facilities and a supportive environment for everyone. Now, we’re looking for an energetic and detail-oriented Arrears Collection Assistant to join our team and help us maintain our high standards of service and member satisfaction.

What You’ll Do:
As an Arrears Collection Assistant, you will play a crucial role in our financial operations by managing overdue accounts and ensuring timely payments. Your key responsibilities will include:

Contacting members with overdue accounts via phone, email, and other communication channels.
Negotiating payment plans and setting up direct debit arrangements.
Maintaining accurate records of all collection activities.
Collaborating with the finance team to report on arrears status and collection progress.
Providing exceptional customer service while handling sensitive financial matters.

What We Offer:

Competitive Pay: We offer a salary that reflects your experience and skills, with regular reviews.
Performance Bonuses: Earn extra income based on your success in meeting collection targets.
Free Gym Membership: Enjoy unlimited access to Anytime Fitness as part of your employee benefits.
Professional Development: Opportunities for growth within the company, including training and career advancement.
Supportive Team Environment: Work in a positive, team-oriented setting where your contributions are valued.

What We’re Looking For:

Strong communication and negotiation skills.
A detail-oriented approach with a knack for problem-solving.
Previous experience in collections, finance, or customer service is preferred but not required.
Ability to handle confidential information with discretion.
A positive attitude and a commitment to helping our members and the team succeed.