Are you enthusiastic about creating exceptional user experiences? Join our dynamic team at the Australian Passport Office (APO) and help shape the future of passport services. As a Service designer, you will play a crucial role in modernising our processes and delivering innovative solutions that meet the needs of our customers. You will collaborate closely with stakeholders to understand their business goals and design requirements, conduct user research, and create compelling prototypes and visual designs, your expertise will be instrumental in ensuring that our passports services are user friendly, efficient and accessible to all. This is a unique opportunity to contribute to a meaningful project that impacts millions of people worldwide. You will have the chance to collaborate with a talented team of professionals and make a real difference in the lives of our customers. If you are a creative and innovative thinker with a passion for design, we encourage you to apply for this exciting role. Join us and help shape the future of passport services. How to Apply Job Type: Full-time Pay: $95,282.00 – $107,136.00 per year Work Location: In person