October 23, 2024

Amex

GBIT KYC Project Analyst

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Transformation team within Global Business Integration and Transformation organization provides governance, strategy development, project execution, capabilities enablement and analytical assessment to drive process improvement and across the GSG KYC / AML program.

The GBIT KYC Analyst serves as the end-to-end project manager to transition the project from the KYC/AML Strategy team, identify servicing requirements and drive the implementation to ensure operational readiness across the KYC (GSG) teams and on-time delivery.

Key Responsibilities

Monitor and control Operational Risk across KYC/AML product

Identify Risk and implement mitigation actions across all KYC/AML teams

Knowledge around ORE/CAPS/RCM structure and governance would be a pluss

Operational Readiness

Engage with GSG groups and stakeholders to align on roles/responsibilities and to ensure participation from all the relevant teams.

Develop the detailed project plan for the execution phase

Drive the project plan to keep the workstreams on track, and identify and manage risks/issues

Identify servicing requirement dependencies and coordinate working sessions with the relevant teams

Monitor and report on capability enablement timelines and status that could impact the execution timeline.

Coordinate the volume and staffing forecasts and timelines for each market across the impacted GSG groups and ensure they are aligned with the planned timelines in the enterprise programs

Required Qualifications

Bachelor's degree in Business Administration, Information Systems, Engineering, Finance or related field required

Knowledge on KYC/AML processes and dynamics is a desirable

Strong ability to develop and coordinate multiple project plans to support effective implementation and mitigate friction for all execution activities

Strong background and in experience working in GSG processes or projects with complex regulatory and compliance requirements

Experience managing projects that impact the customer facing operations teams (Credit, Fraud, CEN, etc.) and the back-office operations teams in KYC.

Strong written and verbal communication skills combined with an ability to interact effectively with senior leaders and business partners

Demonstrated experience creating and utilizing core project management tools (e.g., project plans, roadmaps/Gantt charts, risk/issues log, etc.)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.