Job Opportunities in Vietnam
August 15, 2024
Công ty Kuehne - Nagel
Quảng Ngãi
FULL TIME
Warehouse Customer Service Specialist
Job description:
· To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
· To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
· To communicate with customers regarding the order status or when issues arise.
· To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
· To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
· To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
To ensure compliance with all customer contractual obligations on the part of the company
Requirments:
Attractive Salary+ bonus
Additional Health Care
Training/ Company trip..
Working Location:
VSIP Quảng Ngãi, Khu 7, Đường 4A, Khu CN Viet Nam Singapore, Xã Tịnh Phong, Huyện Sơn Tịnh, Tỉnh Quảng Ngãi.
Job Type: Full-time
Language:
· To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
· To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
· To communicate with customers regarding the order status or when issues arise.
· To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
· To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
· To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
To ensure compliance with all customer contractual obligations on the part of the company
Requirments:
- Bachelor Degree or College Graduated.
- Having 2-year experience working in serviced warehouse environment or fresh graduates who are willing to learn and adapt to new environment.
- Be able to communicate in English.
- Good at communication, planning, & problem solving skills.
- Detail-oriented, careful, hard-working and responsible.
- Passionate, customer focusing and well organized with power to prioritize and multitask.
- Proficient in using Power Point, Excel and Word
Attractive Salary+ bonus
Additional Health Care
Training/ Company trip..
Working Location:
VSIP Quảng Ngãi, Khu 7, Đường 4A, Khu CN Viet Nam Singapore, Xã Tịnh Phong, Huyện Sơn Tịnh, Tỉnh Quảng Ngãi.
Job Type: Full-time
Language:
- Vietnamese (Preferred)
We regret to inform you that this job opportunity is no longer available
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