Job Opportunities in Vietnam
November 12, 2024
JobTest
Hà Nội
FULL TIME
Tour Designer (English speaking)
- Work location: Ba Dinh, Hanoi
- Working hours: Monday - Saturday (Saturday work from home)
- Salary range: 15,000,000 - 20,000,000 VND
- Travelers: USA or European
- Analyze travel requests from clients.
- Strive to fully understand and capture each traveler’s needs.
- Prepare thoroughly (research travel products, information, solutions, etc.) before speaking to travelers or partners.
- Guide clients (recommend regions, activities, service options, etc.).
- Define a commercial approach (develop travel proposals, pricing strategy, margin rates, sales policies, etc.).
- Design a detailed travel program (estimate), calculate costs, optimize expenses, maximize profits, and set the final sale price
- Sell to clients (present rationale, convince clients, find solutions to meet their needs).
- Prepare clients for their journey (provide travel information, practical advice, recommendations, etc.).
- Follow up with clients about travel plans and make adjustments as needed
- Follow up with clients throughout their travels (welcome them, resolve any issues, etc.).
- Make alternative arrangements if changes arise before or during the trip
- Follow up payment
- Contact suppliers for new products and services
- Follow up travelers’ feedback after their trip and report to the team leader (both good and bad feedback).
- Work closely with the internal tour operation team to operate the tours
- Handle unforeseen problems and complaints and determine eligibility for money refund in certain cases
- Maintain relationships with travelers and key person (business clients)
- Graduated College/University with related major
- At least 1 year of experience (Tour Designer/Travel Consultant/...)
- Proficiency in English (4 skills)
- Passion for the role.
- Quick to learn and grasp new information.
- Humility, creativity.
- Attention to detail.
- Sales acumen.
- Ability to work and adapt to international environments.
- Patience, resilience (motivated, committed, hardworking, open-minded).
- Salary: 15 - 20 Million VND
- Meal allowance, periodic salary review
- Welfare policies (social insurance, Medicare,..) according to regulations. Annual private health insurance
- Flexible environment in terms of time
- Familiarization trips and training
Regards!
Job Type: Full-time
Pay: 15,000,000₫ - 20,000,000₫ per month
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