Job Opportunities in Vietnam

Hạn nộp: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Thành Phố Vũng Tàu - Bà Rịa - Vũng Tàu
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
10/09/2024 11:40
MÔ TẢ CÔNG VIỆC

• Enhance guest recognition at all times by addressing guest by name and interacting with them on a professional level
• Always offer alternatives if a requested service is unavailable
• Always visible to guests by being present at the reception desk and in other spa area if needed.
• Accurately update and record all guest reservations and requirement of spa services in accordance with departmental procedures.
• Receive and follow up with guest’s requests of using spa services under the department’s standard.
• Refers major guest objections to immediate superior to prevent further guest dissatisfaction
• Be fully conversant with all Spa services and facilities in order to be able to make helpful recommendations and to be able to up-sell spa service and spa retails product.
• Take care of customer’s special needs
• Make sure the customers are served correctly and politely and politely ask for customer’s satisfaction after treatment.
• Balance treatment between stars make sure we follow up the standard about treatment, rest time, meal time
• Arrange properly the stars to make sure we cover overbooking.
• In charge of any properties related to Receptionist
• Work with other department for spa operation
• Monitor and handle guest complaints and ensure guest satisfaction, as well as refresh and develop treatments
• Other tasks when required

QUYỀN LỢI ĐƯỢC HƯỞNG

• 6 day off per month
• Attractive salary and service charge
• Full insurance
• Development opportunity

YÊU CẦU CÔNG VIỆC
Good communication in both Vietnamese and English.

Good appearance

Passion in job

YÊU CẦU HỒ SƠ
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