Operation Manager/ Quản Lý Vận Hành (Only Local)

August 16, 2024

Best Western Premier Sonasea Phu Quoc

Hạn nộp: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Quản lý, điều hành
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
27/08/2024 16:29
MÔ TẢ CÔNG VIỆC

Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.
Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
Work alongside all HODs to ensure the smooth running of the day-to-day operations.
Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
Deputise for the Cluster General Manager in his absence and at various meetings & events.
Be responsible for maximising profit through the consistent delivery of the highest standard of service.
Ensure consistent implementation and review of SOPs throughout all Departments.
Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
Monitor the hotel functions book and familiarise yourself with all updates & amendments.
Liaise daily with the Cluster GM and QA Manager to forecast Hotel business on a weekly basis and plan accordingly.
Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel.
Carry out Duty Management shifts as required.
Conduct regular fire walks and Health & Safety audits.
Promote a positive employee relations culture through effective communication and regular team meetings.
Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

QUYỀN LỢI ĐƯỢC HƯỞNG

Free staff accommodation and 3 meals
Reimburse flight ticket (or bus ticket)
Allowance for home visit 1 time/year
Activity: Birthday Party, Year End Party…
Other benefit arrcording to company policy and Law Labor
Details will be discussed at the interview

YÊU CẦU CÔNG VIỆC

Bachelor's degree or higher with a major related to Hotel, Tourism, economics, finance,...
Minimum experience of 02 years in a similar position.
Fluent in English.
Analytical skills and sharp thinking.
Communication and situation handling skills.
Understanding and dedication to service.
Human resource management and overall work management skills.
Be responsible for work.
Priority is given to having experience in the field of hotel and resort operations management.

YÊU CẦU HỒ SƠ
Directly apply on Hoteljob.vn or zalo 0799 667 123

We regret to inform you that this job opportunity is no longer available