Job Opportunities in Vietnam

Night Auditor( Lễ tân trực ca đêm)
Hạn nộp: 30/09/2024 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Thăng Bình - Quảng Nam
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
28/08/2024 16:05
MÔ TẢ CÔNG VIỆC

The Night Auditor is responsible for ensuring smooth operation of the hotel during the night shift. This role requires handling situations professionally and effectively, ensuring guest satisfaction, and maintaining security on the premises.

Guest Check-In and Check-Out: Greet arriving guests, perform check-in and check-out procedures. Address any special requests or issues from guests during the shift.
Payment Handling: Manage payments, process invoices, and provide other financial services as needed.
Guest Support: Address guest inquiries, provide information about hotel services, local attractions, and resolve any issues that arise.
Security Management: Monitor hotel security during the night shift, handle emergency situations, and notify authorities when necessary.
Record Keeping: Update and maintain records related to guest stays, incident reports, and room status.
Assisting Other Departments: Support other hotel departments as needed, including cleaning, maintenance, and customer service.
Providing Information and Services: Guide guests on hotel services and local area, including booking tickets, travel information, and other services.
Additional Duties: Perform other tasks as assigned by management or as required in emergency situations.
QUYỀN LỢI ĐƯỢC HƯỞNG
Competitive salary and benefits according to company policies.
Opportunities for training and career development.
Additional support and benefits as per company policies.
YÊU CẦU CÔNG VIỆC
Experience: Previous experience in customer service or front desk operations is preferred. Experience working night shifts is an advantage.
Communication Skills: Excellent communication skills in both English and Vietnamese (or other relevant languages).
Problem-Solving Ability: Ability to handle and resolve issues calmly and effectively.
YÊU CẦU HỒ SƠ

CV