Job Opportunities in Vietnam


September 11, 2024

TIKI.VN

Thành phố Hồ Chí Minh


IT Helpdesk

Tech & Products
Hồ Chí Minh
Full-time
Application Deadline: 09/08/2024 - 30/09/2024
What you’d contribute:
Manage workstations and the softwares installed in workstations:
  • Install workstations and client softwares, check the necessary software programs needing for workstations to function (virus, office, unikey, specialized software for each department).
  • Join domain for the workstation, check the public drive for users
  • Transfer/ recall devices
  • Maintain periodic workstations.
Support the end users to user the computer systems, phones and software:
  • Fix software errors directly on the computer or via softphone and application softwares helping to serve the activities of the company.
  • Remove unnecessary or harmful software on the user’s devices.
  • Guide to use for the users.
  • Install the computer software for the end users
  • Support all the errors of softphone and IP Phone
  • Setup meeting rooms.
  • Write guiding documents to assist the end users
What you’d have to succeed for the role:
  • At least 1 year of experience at similar roles
  • Well understand the Information technology system
  • Have a thorough understanding of the involved processes.
  • Having teamwork skill
  • Well communicate with all levels and users inside and outside the Company
What we love to offer:
  • Hybrid working
  • Attractive package + immediate healthcare insurance
  • Full paid during the probation period
  • Social insurances contributions paid on full salary
  • Be coached by experienced & inspirational leaders and managers
  • Tech application of autonomous robots and AI technologies
  • Unlimited access to knowledge via learning library & via team knowledge-sharing

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