Job Opportunities in Vietnam
September 11, 2024
TIKI.VN
Thành phố Hồ Chí Minh
IT Helpdesk
Tech & Products
Hồ Chí Minh
Full-time
Application Deadline: 09/08/2024 - 30/09/2024
What you’d contribute:
Manage workstations and the softwares installed in workstations:
Manage workstations and the softwares installed in workstations:
- Install workstations and client softwares, check the necessary software programs needing for workstations to function (virus, office, unikey, specialized software for each department).
- Join domain for the workstation, check the public drive for users
- Transfer/ recall devices
- Maintain periodic workstations.
- Fix software errors directly on the computer or via softphone and application softwares helping to serve the activities of the company.
- Remove unnecessary or harmful software on the user’s devices.
- Guide to use for the users.
- Install the computer software for the end users
- Support all the errors of softphone and IP Phone
- Setup meeting rooms.
- Write guiding documents to assist the end users
- At least 1 year of experience at similar roles
- Well understand the Information technology system
- Have a thorough understanding of the involved processes.
- Having teamwork skill
- Well communicate with all levels and users inside and outside the Company
- Hybrid working
- Attractive package + immediate healthcare insurance
- Full paid during the probation period
- Social insurances contributions paid on full salary
- Be coached by experienced & inspirational leaders and managers
- Tech application of autonomous robots and AI technologies
- Unlimited access to knowledge via learning library & via team knowledge-sharing
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