Hạn nộp: 30/11/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Hàm Thuận Nam - Bình Thuận
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Buồng phòng
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
11/11/2024 10:11
MÔ TẢ CÔNG VIỆC
1. Operational
- Constantly review and appraise the procedures within the department to ensure quality of service product at all times.
- Monitor the staff skills within the department and plan training programs to rectify any service deficiencies.
- Accept the responsibility or appoint a Departmental Trainee for planning and ensuing operation of effective Departmental Training Plan. Liaise closely with Human Resources Manager in this respect.
- Conduct regular briefing with the department staff ensuring good communication at all times.
- Ensure that all areas within the department are rostered with correct staffing level in accordance with expected business demand.
- Ensure that the resort operation complies with existing local laws and ordinance codes.
- Constantly assess and review the operation with the objective of minimizing operation cost.
- Maintain a register of departmental operating equipment. Ensure all equipment is kept in good working order and conduct routine stock takes to prevent any loss or theft of equipment.
- Schedule and operate all ground transportation at Azerai for the transfer of goods/supplies and rubbish collection.
- Supervise rubbish collection, sorting and disposal is completed in the approved procedure, always minimizing any impact on the natural environment.
- Supervise staff in the loading and unloading of supplies to and from vessels or designate one person to do so.
- Ensure effective and secure control of guest supplies and minimize expense and wastage.
- Ensure all supervisors are thoroughly checking quality of cleaning and maintenance to the specified standard. Carry out spot checks on a daily surprise basis.
- Liaise closely with Chief Engineer to ensure all maintenance requests are completed promptly and correctly.
- Maintain control over operating stock levels and establish re-order levels to ensure adequate supply at all times.
- Spot check all linens, blankets, pillows and soft furnishings and immediately replace any stained or damage items.
- Ensure quality of laundry service in to the specified standard and monitor chemical consumption and equipment condition.
- Liaise with Front Office in respect to guest arrival and departure, special requests, etc.
- Ensure all staff uniforms are laundered and tailored correctly and presented always in an as new condition.
- Ensure that all guest laundry is handled correctly and carefully and that it is laundered, recorded and returned to the specified standard.
- Liaise closely with Cruises Manager in regard to the quality of vessel soft furnishings and re-order in advance to ensure good quality at all times.
- Ensure efficient operation of grounds pest control and that correct chemicals are used and appropriate safety pre-cautions are taken.
- Liaise closely with Front Office and Restaurant to attempt to always service the tent when the guests are away from the tent.
- Other duties as requested.
2. Employee Handling
- Ensure all employees report for work punctually wearing the correct uniform and name tag at all times.
- Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development.
- Ensure that all employees have a complete understanding of and adhere to the hotel’s Staff Handbook.
- Interview and subsequent selection of potential employees in liaison with the Personnel Manager.
- Conduct employees evaluations and to review their general performance, discuss existing performance and areas of improvement.
- Conduct Departmental Orientation Programs for new employees to ensure they understand the policies and operations of the resort.
- Ensure that all staff provide a courteous and professional service at all times.
- Counsel staff members for any breaches of conduct and observe policies when issuing formal disciplinary notice.
- Job Responsibilities
1. Financial
- Establish the Departmental Annual Operating Budget in advance for approval by the Manager and Chief Accountant.
- Ensure that the Departmental Operating Budget is adhered to and that all costs are strictly controlled.
2. Administration
- Attend meetings and briefing with other Department Heads as determined by the General Manager.
- Ensure that all departmental reports and correspondence are completed punctually and accurately.
- Review existing and initiate new departmental policies as required.
- Submit monthly report to the Manager detailing departments activities for the past month and planned activities in the ensuing month
QUYỀN LỢI ĐƯỢC HƯỞNG
+ Negotiable salary, full benefits;
+ There is a shuttle bus according to the working shift;
+ Having the staff house (applicable to both staff and trainees outside Binh Thuan province or a house far from the Resort 30km or more);
+ Uniform;
+ Service charge based on business performance;
+ Other benefits when joining the company.
YÊU CẦU CÔNG VIỆC
- Good in English with excellent interpersonal communication
- A Degree/ Diploma in Hospitality Management, or equivalent;
- Prior experience as a Housekeeping Manager for 03 years in luxury resorts.
- Have skills in building, managing, and training teams;
- Good communication, persuasion, reporting, negotiation, and situation-handling skills;
- Enthusiastic, dynamic, persistent, honest in work
YÊU CẦU HỒ SƠ
- Nộp Hồ sơ ứng tuyển trên Hoteljob.vn