Job Opportunities in Vietnam

Giám sát Lễ tân (mảng CSKH)/ Guest Service Supervisor (KHẨN)
Hạn nộp: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Sa Pa - Lào Cai
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
26/08/2024 13:38
MÔ TẢ CÔNG VIỆC

• Conducts shift briefings to ensure Resort activities and operational requirements are known
• Supervise front office operations during assigned shift including:
• Maintenance of guest informationn
• Maintenance of information about local events
• Compile occupancy statistics
• Supervise the use of the public address system (PAS)
• Supervise group bookings
• Assisting with serious complaints
• Supervise cashiering activities during shift including:
• Cash handling and banking procedure
• Dealing with irregular payments
• Instructing staff on credit policies and facilities
• Instructing staff in cash security procedures
• Carry out debtor control
• Prepare reports
• Supervise the cashiering system
• Works with Superior and Human Resources on mainpower planning and management needs
• Works with Superior in the preparation and management of the Section’s budget.
• Conduct Night Audit Process for the Resort
• Provide department orientation and training of the resort service standards, procedures and programs
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Motivate and provides a work environment which brings out the best in team members
• Attend briefings daily and hand over the unfinished task to the next shift for follow-up and continued implementation.
• Attend meetings and trainings as assigned by management
• Comply with company rules and regulations. Fingerprinting and uniform wear as the resort's policy and standard
• Carry out the tasks assigned by the Front Office Manager/ Duty Manager.

QUYỀN LỢI ĐƯỢC HƯỞNG
Support accommodation and meals
Basic salary and monthly service charge and Up-selling Incentive following resort policy.
Other benefits, according to the company regime, include: travel, annual vacation, holiday bonus,...
Duty meal in working day and uniform provided by the Resort
Annual leave policies have an advantage over the Labor Code in that they provide 12 annual leave days in the first year of a contract and increase by year.
Work 8hours/day, 1 day off/week
A great opportunity for stable and career development
13th month salary guarantee in labor contract and more depends on business situation
YÊU CẦU CÔNG VIỆC
A team player person with an attitude to learn, service mindset, open and positive thinking
Good command of spoken and written English with strong computer skills.
Initiative, courteous, hard working and attentive to details.
Experience in same position is an advantage. International resort or hotel experienced is preferred. Sales experience in 4-5 star hotel at least 2 year (1st priority).
Long-term career orientation with the resort
YÊU CẦU HỒ SƠ

Please send the application form to:
Phone: 0832 609 888