August 23, 2024

Mô tả công việc:
(Mức lương: Thỏa thuận)MAINTAINING GUEST SERVICES

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Keeps Reservations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

MANAGING PROJECTS AND POLICIES

Ensures compliance with all related policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

MANAGING AND CONDUCTING HUMAN RESOURCE ACTIVITIES

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Establishes challenging, realistic and obtainable goals to guide operation and performance.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

ADDITIONAL RESPONSIBILITIES

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Chức vụ: Trưởng nhóm/Trưởng phòng
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:

Accommodation provided
Offered three (3) meals per day including meals on the weekly days off.
Offered uniform and laundry service for uniform.
Joined in the associate activities.
Joined in the Hotel’s training and development programs.
Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
5 working days/week - 2 days off/week.
Offered annual allowance of transportation for home leave.
Offered 12 vacation days/year.
Comply with Government Public Holidays.
Others to be discussed during interview

Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:

Higher Diploma or Bachelor Degree from university/college in Hotel and Restaurant Management, Hospitality, Business Administration or related major;
Minimum 02 year experiences in the same role, preferably with Marriott International brands
Proficient in the use of Microsoft Office, PMS System
Strong leadership and management skills
Good technical and business acumen

Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Hành chính Văn phòng,Hành Chính/Văn Phòng,Thư Ký

Đại Học
Không yêu cầu