Job Opportunities in United States

Description

Duties

Some of what you'll do:

• Ensure improvement work is strategically aligned with the agency's strategic goals, objectives, and strategies, and that leaders are developing innovative solutions to the challenges of achieving results.
• Provide expert process improvement facilitation services.
• Lead, facilitate, manage, report, and track all aspects of workshops, trainings, meetings, and workgroups.
• Consult with agency leadership to build agency ability for integration of Lean Six Sigma improvement pillars, methodology, and approaches into daily operations.
• Coach and mentor leaders, supervisors, and staff across the agency in Lean Six Sigma management and assist teams in developing core process goals and measures, huddles, and effective visual management tools.
• Design, lead, and manage agency-level problem-solving and improvement projects.
• Consult in the development and implementation of action plans that track progress on planned objectives and performance measures to ensure the WDVA achieves desired outcomes.
• And more!

Qualifications

Required:

• Lean Six Sigma Black Belt certification (preferred Master Black Belt).
• A combination of education and professional experience may be considered on a year-for-year basis. Professional experience must be relevant to the position.
• Bachelor's degree in business or public administration, organization development, psychology, human resources, or closely allied field.
• Three (3) years of practical experience in the following areas:
  • Leading continuous process improvement activities including demonstrated success developing, implementing, and coordinating continuous quality improvement processes and programs.
  • Advising executive managers, supervisors, quality improvement/Lean Six Sigma practitioners, on quality improvement practices and culture change.
  • Managing projects, including large-scale projects involving multiple teams, significant risk, and system-wide changes.
  • Working cooperatively and effectively with diverse stakeholders and partners (local, state, and federal government, business, customers, and the public).
  • Assessing, analyzing, planning, developing, implementing, and maintaining effective organizational change management strategies; action-oriented and confident practitioner.

OR

• Seven (7) years of combined education and practical experience.

Additional Required Competencies:*

• Demonstrated leadership, including the ability to be flexible and solve problems creatively with executives, staff and co-workers as well as managing, leading, coaching, mentoring, and training senior management, managerial and operational staff, ability to promote organization and employee process improvement through leadership, team-building, and personal example.
• Professional knowledge and work experience encompassing most of the knowledge, skills, and experience described below:
  • Personal Accountability: Demonstrated awareness that sound judgment positively impacts productivity and achievement.
  • Achievement Orientation: Makes efficient use of available time and resources.
  • Process Improvement Leadership Skills: A demonstrated passion for, and a hands-on, in-depth knowledge of, Lean Six Sigma and continuous process improvement methodologies.
  • Change Management Practitioner: Three (3) years of experience applying ADKAR or equivalent change management methodologies and tools and demonstrated proficiency in performing change management assessments, analyzing results, developing strategies, and implementing tools.
  • Organization Relationships and Management Skills: Demonstrated ability to effectively guide and influence people without line authority.
  • Analytical Skills: Understands the big picture, the issues, and stakeholders.
  • Results Orientation: Strategy development and implementation - makes things happen.
  • Interpersonal and Communication Skills: Excellent skills in communication, persuasion, interpersonal relations, coaching, and counseling.

Preferred/Desired:

• Lean Six Sigma Master Black Belt certification.
• Master’s degree in organization development, applied behavior sciences, human resources management, business administration or related field.
• Project management certification.
• Experience identifying and implementing information technology solutions.
• Demonstrated capabilities in leading and successfully implementing the practical application of a full range of Lean Six Sigma methods and all phases of process redesign. Ideally will have implemented Lean Six Sigma practices in several different organizations or operating environments, including service or administrative environments.
• Three (3) years of experience working as an OCM Practitioner within a non-IT business program.
• Technical competency/skills (MS Project, Word, Access, Power Point, Outlook, MS Teams, Share Point)

Special Requirements:

• Must be able to pass a DSHS BCCU Background Check prior to beginning services and every two (2) years in accordance with WDVA Policy 615.000 Background Checks. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Must have a valid driver's license.
• Candidates who are offered a job with WDVA must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.

Supplemental Information

Check out this awesome video here to see what it is like to work for the WDVA!
Application Process:
Top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.

Please include the following documents with your application:
1. A letter of interest describing specific qualifications.
2. A current resume detailing applicable experience and education.
Finalists will be asked to provide a list of at least three professional references with current telephone numbers.
Other Information:

• This position is non-represented.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information, please contact us at recruiters@dva.wa.gov.

Diversity, Equity, and Inclusion Employer
Here at YOUR Washington Department of Veterans Affairs our employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or Veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call (360) 725-2183. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions regarding this announcement, program, or the agency, please contact us at recruiters@dva.wa.gov.