Job Opportunities in United States

Location: Christiansted, St. Croix, U.S. Virgin Islands (On-Island Residency Required) This is an ONSITE work location NON-REMOTE.
Key Attributes:

• Thrives in a collaborative yet autonomous environment, understands the goal and the plan, and can execute with minimal instruction.
• Demonstrates responsive, front-end HTML/CSS/JS design and development experience with Bootstrap and Word Press.
• Clearly articulates concepts and plans through organized documentation and communication.
• Holds advanced certifications such as Certified UX Specialist, WCAG Accessibility Expert, or equivalent.
• Demonstrates a strong personal portfolio with work featured in well-regarded fintech design publications or has presented at industry conferences.
• Has deep knowledge of regulatory challenges in sectors like cryptocurrency, telehealth, and fintech, and can demonstrate adaptability in evolving legal landscapes.
• AI integration expert, capable of leveraging advanced AI tools to enhance productivity and design solutions.
• Experienced in working with Agile-Scrum teams lead by a certified Scrum Master.

Essential Functions:

• Graphic Design : Design logos, infographics, direct mail, email campaigns, PPC ads, and web content exclusively for high-profile, multi-million-dollar fintech campaigns across various channels. Proven expertise in financial branding and campaign design required.
• Design User-Centric Solutions : Lead the creation of user interfaces and journeys for fintech applications that have successfully driven conversion rates above 20%. Must have experience designing complex, multi-step user journeys for mobile and web fintech platforms serving 500k+ users.
• Develop Prototypes and Wireframes : Expert proficiency in Figma and Adobe Creative Suite, with a portfolio demonstrating high-fidelity wireframes and interactive prototypes for financial or regulatory systems. Experience in prototyping for systems with multi-layered user permissions is a must.
• Conduct UX Research : Extensive experience setting up and analyzing heatmaps, user recordings, surveys, and A/B tests using Crazy Egg or comparable tools. Applicants must have led or co-led UX research initiatives resulting in measurable UX improvements for fintech platforms.
• Collaborate Across Teams : Proven success in working closely with Product Owners, Business Analysts, and Developers in Agile-Scrum settings to transform complex financial user requirements into seamless design solutions. Must have prior experience leading cross-functional design workshops.
• Ensure Accessibility : Demonstrated ability to design WCAG 2.2 AA or higher compliant experiences for fintech platforms, with an emphasis on accessibility for complex financial information. Must have led the implementation of inclusive design practices in previous roles.
• Contribute to Design Systems : Lead in building and maintaining design systems, with proven experience developing reusable components across multiple fintech products. Experience managing design systems for multi-brand platforms is highly preferred.
• Participate in Design Reviews : Extensive experience leading design reviews in cross-functional teams, providing detailed critiques, and iterating on design solutions. A strong portfolio of case studies that demonstrates how your feedback contributed to product success is required.

Skills:

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in a group problem solving situations.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
• Technical Skills – Pursues training and development opportunities; Shares expertise with others.
• Judgment – Displays willingness to make decisions; Exhibits sounds and accurate judgment; Makes timely decisions.
• Communication – Communicates information by statement or suggestion.

Attributes:

• Oral Communication- Speaks clearly and persuasively in positive and negative situations; Listens gets clarification; Responds well to questions; Participates in meetings.
• Written Communication: Writes clearly and informatively; Varies writing style to meet needs; presents numerical data effectively.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension – The ability to read and understand information and ideas presented in writing.
• Writing Expression – The ability to communicate information and ideas in writing so others will understand.

Experience & Education Qualifications:

• 12+ years of graphic design experience in multi-brand, multi-national agency settings, specifically in fintech or highly regulated industries (e.g., banking, finance, healthcare).
• 7+ years of UX/UI Design experience, with a focus on designing for fintech applications serving 500,000+ users.
• Proficiency in Adobe Creative Cloud, Figma, and advanced prototyping tools, with a portfolio demonstrating mastery of both.
• Proven ability to translate highly complex financial and technical concepts into intuitive user-friendly designs, accompanied by case studies and infographics highlighting the depth of this capability.
• Expertise in HTML/CSS/JS front-end development, with proven experience developing custom Word Press themes and working within Bootstrap for fintech platforms. Must have led front-end design teams in previous roles.
• WCAG 2.2 AA compliance expert, with a documented history of designing highly accessible platforms, including those serving users with disabilities.
• Superior written and verbal communication skills, with documented experience in presenting and defending design solutions to C-level executives and technical teams alike.
• Proven experience leading conversion optimization efforts, with case studies that highlight your role in achieving A/B test results that significantly increased conversions in fintech environments.
• Expert-level understanding of Agile-Scrum methodologies, including Jira, and a track record of successfully leading design sprints in regulated industries.

Location/Working Conditions:

• Work is in the office in St. Croix, USVI.
• Required Travel: Infrequent/ Not applicable.

Computer Software/Hardware Knowledge:

• Advanced Microsoft Excel, MS Word, Power Point
• Outlook Exchange

Physical Requirements/Work Environment:

• Must be able to stand and sit for prolonged periods of time, talking & hearing constantly.
• Occasionally lift up to 10 lbs.
• Must be able to sit in front of computer monitor(s) daily.
• Noise level: moderate noise level daily in an office atmosphere.

#LI-Hybrid.

Skills

Preferred

• Graphic Design