Tech Planner

November 8, 2024

US AMR-Jones Lang LaSalle Americas, Inc.

Seattle

FULL TIME

POSITION SUMMARY:

Oversees the planning and coordination of multiple projects, focusing on conceptualizing preliminary requirements, including data gathering, equipment needs, and infrastructure considerations. Defines project goals in terms of scope and timeline. Manages Product Area-specific reporting and facilitates interface and hand-off to the Project Manager Lead and Project Management team for implementation.

ESSENTIAL JOB DUTIES

Collaborate on lab space requests within assigned areas, aligning with business and real estate goals to maximize space efficiency

Provide comprehensive planning services including programming, analysis, equipment detailing, and space solution development (lab space plans, furniture and equipment layouts, test fits, and block plans)

Develop and maintain relationships with client contacts and lab managers to understand space requirements

Foster effective working relationships with project management, facilities management, engineering, maintenance, and other team members

Utilize data analysis tools to generate and compare space solutions, presenting comprehensive lab binders with options, pros/cons, and recommendations

Ensure lab space planning activities comply with service line SLAs and client satisfaction targets, including milestone management, adherence to FDOB, status updates, and risk mitigation

Serve as a subject matter expert (SME) for assigned lab spaces, understanding utilization and offering insights to aid management in real estate decisions

Manage workload, timelines, and project deliverables, conducting regular meetings with internal teams and client stakeholders

Monitor scope and schedule consistency, resolving issues with appropriate team members

Accurately gather requirements and set realistic expectations for end users

Maintain data accuracy for space, occupancy, and allocation

Log activities in project tracking tools such as Smartsheet and Procore

Assess lab infrastructure and planning needs, measuring efficiency, effectiveness, and user experience, while proposing improvements

Collaborate with Space Management Planning and Delivery teams, providing visibility into lab activities and coordinating with Planning Team forecasts and Delivery Team headcount moves

Ensure sufficient infrastructure capacities in partnership with relevant teams

Actively seek opportunities to increase customer satisfaction and strengthen client relationships

Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships

Collaborate and obtain scope on lab space requests within assigned area and group alignment to maximize space efficiencies, while implementing solutions in line with Business and Google REWS goals

Provide planning services in support of requested activities - programming, planning analysis, equipment details, space solution development inclusive of lab space plans, furniture and equipment layouts, test fits, block plans and recommendations in a timely manner

Establish and maintain relationships with Client contacts and Lab Managers to understand space requirements

Collaborate and maintain effective working relationships with Project Management, Facilities Management, Engineering and Maintenance and other partner team members on all activities

Utilize data analysis tools to generate space solutions and compare options to achieve a comprehensive view of the option outcomes. Present lab binders with all options, pros/cons, and recommendations. Partner to ensure sufficient infrastructure capacities

Ensure lab space planning activities are executed in compliance with service line SLAs and client satisfaction targets. Milestone management, adherence to FDOB, status updates and risk mitigation are required steps in the planning of lab projects

Act as a SME for your portfolio of lab spaces. Understand how these spaces are being utilized and offer suggestions and highlight trends that aids management in their real estate decisions

Monitor and review workload and develop plan for identifying and meeting specific timelines and project deliverables; manage and conduct regular meetings with internal team and client stakeholders to maintain schedules and timelines for completion of phases of work

Ensure the scope and schedule are monitored for consistency and work to resolve issues with appropriate team members

Obtain accurate requirements and correctly set expectations with what is possible and what the end user should expect and when.

Provide updates to ensure data accuracy for space, occupancy and allocation

Log all activities, as specified, into project or daily request tracking reports

Collaborate in the assessment of lab infrastructure and planning needs, measuring environment efficiency, effectiveness, and experience, while proposing changes that aid in the user experience, quality, and speed to deliver

Partner with the Space Planning, CAFM Operations, and Delivery pillars. Provide visibility to lab activity and highlight net new spaces and allocation changes. Hold regular meetings to obtain Planning Team forecast data and Delivery Team headcount move activity

Work with teammates on data collection and coordination efforts for labs on an established schedule

REQUIREMENTS:

Bachelor’s degree in architecture, design, construction management, or a related field

Three to five years of experience in facilities management, Lab space planning, and/or corporate real estate environment preferred

Familiarity with large-scale campus and portfolio-wide strategy and occupancy planning projects

Proficiency in interpreting architectural, MEP, furniture, and equipment prints; knowledge of basic MEP standards and building codes

Familiarity with construction industry terminology, documentation, design disciplines, and local permitting processes

Advanced skills in G-Suite, Auto CAD, MS Office, CAFM, occupancy planning software, and space data management solutions

Ability to work effectively under pressure in a fast-paced environment

Detail-oriented with excellent prioritization skills

Proven track record of proactive, excellent customer service

Strong interpersonal, oral, and written communication skills

Capability to lead vendors or contracted crews through laboratory moves, additions, or changes

Three to Five years of experience in facilities planning and design. Experience in space planning of corporate facilities including biotech, laboratories, or manufacturing is preferred

Minimum Bachelor's Degree in architecture, interior design or business from an accredited institution

Experience working on large-scale campus and portfolio-wide strategy and occupancy planning projects

Ability to understand/interpret prints - Architectural, MEP, furniture & equipment, knowledge of basic MEP standards, building codes

Solid understanding of the construction industry, terminology, documentation, and design disciplines, permitting requirements/process within specific jurisdiction preferred