Switchboard Operator

November 6, 2024

Wesbury

Meadville

PART TIME

Do you enjoy interacting with people, providing assistance and problems solving? Do you want to work in a friendly, professional, and supportive environment that is five-star rated and ranked one of the best top ten skilled nursing facilities in Pennsylvania?
We are looking for a friendly and helpful receptionist with integrity and attention to detail to provide support at the reception area located at Grace Rehabilitation and Health Center.
Job Summary:
The receptionist greets and provides support and direction to residents, staff and visitors, manages incoming phone calls, and responds in a professional manner at all times.
Why You'll Love Working Here:

Friendly Atmosphere: Be part of a warm, welcoming team that feels like family.
Job Security: Enjoy year-round employment at the well renowned facility serving the community for over 100 years.
Professional Growth: Take advantage of opportunities for ongoing training and career advancement.
Great Perks: Receive a comprehensive benefits package, including health, dental, and vision insurance while enjoying Wages-on-Demand, local discounts and more!

Essential Duties and Responsibilities:

Answer telephones and direct calls to correct areas in a timely manner.

Update the daily census, transactions and phone directory.

Greet and screen residents as well as families and the public.

Make announcements. Sort and forward mail.

Participates in resident safety at all times.

Establishes and maintains interpersonal relationships with residents and families assuring confidentiality of resident information.

Be flexible to work different shifts and fill in when needed.

Follow the disaster plan and fire procedures as provided.

Qualifications:

Pleasant, Professional, Cheerful and patient.
Work well under pressure and with others.
Read and follow schedules, instructions, and labels.
Perform the physical requirements of the position which include standing and sitting.
Treat residents, co-workers, visitors and staff with care and respect.
Protect resident confidentiality by not sharing information.
Adhere to all Wesbury personnel policies as they apply to the workplace.