November 15, 2024

MassMutual

Suitability Principal

The Opportunity

As a Suitability Principal you will conduct back-office review and firm-acceptance of new and existing business and account maintenance submissions as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within Mass Mutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

The Team

The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative compliance solutions to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions.

The Impact

Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts.
Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems.
Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times.
Implementation and management of operational and supervisory procedures for the firm.
Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking.
Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines.
Consistently identify and report to management on trending and risk mitigation measures.

The Minimum Qualifications

***FINRA Series 7 & 24 required at time of application
2+ years MMLIS experience and / or 4+ years' experience conducting suitability reviews within the brokerage/advisory space
High School Diploma/GED/Hi SET
**Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators
**Candidates residing within 50 miles of Mass Mutual office will be expected to work a Hybrid schedule of 3 days a week in the office

The Ideal Qualifications

4+ years MMLIS experience and / or 8+ years' experience conducting suitability reviews within the brokerage/advisory space
Ability to work in a fast paced, ever changing environment
High degree of ownership and sense of urgency
College degree preferred with a concentration in business or finance
Passion for embracing business process improvement opportunities
High aptitude for effective problem resolution
Must be able to think independently and tactfully challenge the opinions of others
Superior customer service skills
Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style
High aptitude for effective problem resolution
Strong organizational and time management skills are essential

What to Expect as Part of Mass Mutual and the Team

Regular meetings with the Elite Services team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms

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Mass Mutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.