Job Opportunities in United States

Location: Job Description: Responsibilities:

• Perform all payroll and labor related functions, administer tips, and manage timesaver.
• Coordinate with Cleaning services and Engineering to ensure that the facility is clean and in working order.
• Coordinate Scheduling of the Front Desk, Supervisor and Rooms Control
• Train, coach, and develop new associates.
• Prepare and administer discipline and coaching.
• Oversee Facial and massage supplies inventories, Purchase Orders and all other applicable reporting.
• Liason with Estheticians – facilitate trainings & meetings
• Manage and log all service recovery issues, research billing problems and comp reports with proper follow up with accounting.
• Ensure revenue generation and expense control in spa to fulfill company expectations as stated in the annual profit plan.
• Oversee scheduling and balancing of the books to ensure appointments are balanced correctly, of lunches and scrub shifts are at appropriate times throughout the day.
• Monitor required levels of guest service, call conversion, call abandonment, and selling skills

• Manage relationships with vendors and coordinate implementation of vendor services.
• Assist with Strategic Planning, preparation of budgets, forecasts and financial analysis to maintain control of expenses (i.e. Payroll, supplies, etc).
• Facilitate monthly meetings in conjunction with Spa Supervisor and Front Desk Agents
• Ensure all certificates, licenses and accreditation's that are required are current.
• Assist with management of all therapist education and training
• Develop and implement incentive procedures for spa associates
• Perform annual performance reviews

SUPERVISORY RESPONSIBILITIES

Qualifications:

• Minimum of two years in related field with management experience preferred.
• Experience in hospitality field, flexibility with schedule with evenings and weekend work required.
• Good organizational skills and attention to detail required.