November 19, 2024

Midwest Hose & Specialty

Hobbs

FULL TIME

SHOP MANAGER

About Us:
Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, weve steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business. We treat each person with the respect and value they deserve.

We pride ourselves in offering a premier benefits package which includes:

Very competitive compensation
401(k) plan with company match
Company health, dental and vision insurance plans
Basic life and AD&D insurance
Paid holidays
3 weeks of paid vacation accrual within first year
Great work/life balance
Casual dress environment
Career longevity
Professional growth
Parental leave

Summary of Position:
Our Shop Managers help Midwest Hose & Specialty deliver a positive experience to our local customers by developing relationships while helping to deliver a high-quality service. Managers allow us to develop our staff, control store operations by managing production and inventory according to market trends. This versatile role needs to have industry experience, understand local demands, and have strong leadership abilities to be a successful Midwest Hose Manager.

Roles and Responsibilities:

Develop business strategies to raise customer pool, expand store traffic, and optimize profitability
Meet sales goals by training, motivating, mentoring, and providing feedback to staff
Ensure high levels of customer satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Coordinate with branch manager and hose tech to build stock assemblies
Manage production schedules
Manage inventory cycle counts
Maintain outstanding store condition and visual merchandising standards
Facilitate shipping and receiving needs
Propose innovative ideas to increase market share
Maintain issues that arise from staff or customers
Provide on-the-ground support for sales
Provide report of production data to superiors
Maintain professionalism in the workplace
Perform any other assigned proprietary duties

Qualifications and Requirements:

Familiar with standard concepts, practices, and procedures within sales and management

Experience and judgement to plan and accomplish goals to perform a variety of tasks
Proficiency in assessing, profiling, and analyzing merchants' needs and proposing customized proposals
Excellent verbal and written communication skills
Critical thinking and reasoning to provide customer support and satisfaction
Excellent verbal and written communication skills
Solid computer skills such as typing and navigation through various computer programs including MS Outlook, Excel, and Windows
Compassionate and patient customer service skills
High attention to detail
Ability to retain product knowledge
Commitment to work additional hours as needed to complete orders received daily
Energetic, outgoing, and positive attitude
Good organization skills
Reliable and dependable
Team-player
Ability to prioritize and manage time

Education and Experience:

High School diploma or GED (required)
Some college experience (preferred but not required)
Prior industry related sales experience (three or more years required)
Prior industrial hose industry experience (five or more years required)

If you want to be part of an ever-growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path, please apply today!