November 7, 2024

AAA Security Guard Services, LLC

Bedford

FULL TIME

Security Operations Supervisor

Benefits:

Competitive salary
Flexible schedule
Opportunity for advancement

Benefits/Perks

Career Advancement Opportunities
Competitive Compensation
Flexible Schedule

Job Summary
Join our team as a Security Operations Supervisor! The Security Operations Supervisor must be confident, professional and experienced! This is a hands-on position that supervises all activities of the Security Staff and assists with overseeing Security operations and functions. Assist with managing the Security Staff to ensure compliance with company policies and procedures. Conduct training, prepare schedules, monitor and assess security personnel's conduct and behavior. Must have knowledge and understanding of local, state and federal laws in regards to security and law enforcement. The ideal candidate must be able to multitask, have strong leadership and management skills with demonstrated experience in the safety, security and law enforcement career fields. Must have the ability to speak, write and communicate in English, effectively. Have the desire and ability to provide outstanding quality service, demonstrate excellent standards, professionalism and can work well as part of a team. Possess a State of Texas DPS Class "G" Security license; have CPR, First Aid and AED certifications or the ability to obtain immediately. Must have a minimum of three years previous Security Operations supervisory experience or equivalent, excellent time management skills, good driving record and able to work a flexible schedule including weekends and holidays.

Responsibilities

Supervise all activities of the Security Staff and coordinate with Law Enforcement Officers as needed to ensure a professional relationship between the Law Enforcement and Security Staff
Must be able to assess problem areas and formulate solutions to problems and issues, timely and professionally
Assist with developing and implementing safety and security policies and procedures
Conduct new Security Staff member orientation including Company policies and procedures
Conduct periodic inspections of Security Staff, equipment, vehicles and Security Operations inventory
Designate and schedule Security Staff for Site assignments; ensure all schedules are confirmed, Sites are filled and monitor Security Staff's time and reports
Train Security Staff to patrol the properties appropriately and how to prepare/document reports
Ensure Security Staff's certifications are current and conduct individual/monthly training as required
Assist with creating security procedures/implement procedures for specific events
Review incident reports created by Security Staff; receive, analyze and respond appropriately to incident reports/complaints
Address potential/actual security risks and issues; assist with resolving security breaches/incidents
Assist with administering projects and ensure satisfactory completion and compliance
Able to think/work clearly and responsibly in a fast -paced environment and make rapid and appropriate decisions
Promptly notify the Assistant Security Operations Manager, Security Operations Manager, or other higher Management Staff of important incidents, delays, compliance issues, completion of assigned duties, security risks, and/or client concerns
Approximately 40% travel required
All other duties assigned

Qualifications

Minimum of 3 years experience as a Security Operations Supervisor, Site Lead Security Supervisor or in a similar role
Three to five years prior experience in Security, Law Enforcement or Military preferred
Familiarity with security technology and equipment (cameras, alarms, CCTV, etc.)
Understanding of best practices in security protocols, knowledge and understanding of local, state and federal laws regarding security
Thorough knowledge of and experience with safety and emergency response planning and actions
Knowledge of Microsoft Office Suite and other computer applications
Ability to speak, write legible and document reports clearly; also able to listen and communicate effectively
Ability to work independently, a self-starter, energetic and possess excellent attention to detail
High level of integrity, excellent leadership and management skills and professionalism
Strong communication, interpersonal skills and advanced customer service skills
Must pass a pre-employment background check and drug screening
Must be a U.S. Citizen or permanent resident or possess a valid work authorization
Must be at least 18 years of age, have reliable transportation and a working cell phone
Associates Degree or 5 - 7 years training, knowledge, and experience equivalent