November 6, 2024

Dave & Buster's

Killeen

FULL TIME

Sales Manager

Job Description:

Drive Dave & Buster’s events revenue through a combination of consultative selling, outbound prospecting and retaining existing client base. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you will need a successful record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed! Bottom line: Your nickname should be “The Closer.” This role will work on-site at the Store location and will report directly to the General Manager.

YOU WILL BE AN OUTSTANDING SALES MANAGER IF:

You exhibit superior prospecting, presentation and closing skills
You are skilled in leadership, relationship selling and new business development
You understand the importance of maintaining customer relationships to earn year over year business
You can develop a sales campaign focused on communicating and nurturing relationships with customers and driving repeat sales
You are goal-oriented, self-motivated, and self-directed
You can present in front of large audiences
You can self-evaluate your sales pipeline to accurately predict forecasted events revenue
You have a “closer” mentality with negotiation skills and commitment to follow through
You are outgoing and personable with excellent verbal and written communication skills
You are a good listener, speaker and have a hunter mindset
You like to surpass targets and are driven by your bonus
You are persuasive in negotiating and diplomatic in communicating with customers to build long term, productive relationships
You love selling for a fast-paced, multi-faceted Restaurant Entertainment Company

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customarily and regularly perform outbound lead generating activities outside the Store including: tabling, networking events, and go sees with prospective and current customers. Minimum expectation of 6 or more hours per week, over at least two work days, spent performing lead generating activities outside the Store location.
Develop and execute a local and outbound sales strategy, focusing on identifying high-potential target customer segments and industries that would benefit from our services.
Build and manage a high-performing sales team, providing mentorship, training, and support to ensure they achieve their individual and team goals.
Serve as a product knowledge expert with a consultative approach to successfully overcome prospective customers’ objections.
Manage the full cycle of the sales process through prospecting, calls and setting appointments.
Build and maintain a robust outbound and inbound sales pipeline, ensuring consistent progress towards revenue targets and growth objectives.
Drive new revenue by closing new outbound business.
Monitor key performance metrics and market trends, adapting our outbound sales strategy and tactics as needed to stay ahead of the competition.
Track and report progress on daily, weekly, and monthly outbound prospecting and sales goals in our CRM.
Cultivate strong relationships with key decision-makers at target companies, leveraging your industry expertise and consultative selling skills to understand their unique needs and pain points.
Utilize sales data warehouse platform to leverage regular communication with client base and track all correspondence & communications.
Join and/or hold board or committee positions within multiple community or professional organizations.
Reinforce existing client base with regular office visits and on property lunch appointments; host multiple networking events annually to build brand awareness.
Conduct Events Consultant performance evaluation annually; oversee the creation and execution of a developmental action plan.
Partner closely with your District Sales/Regional Sales Managers.

We work hard, play hard and have FUN!

Requirements
QUALIFICATIONS:

5+ Years of related sales experience
Outgoing and personable; excellent verbal and written communication skills
Ability to travel within the community at least two work days per week.
Ability to travel on occasion for tradeshows or conferences
Display strong computer skills particularly with Excel, Word, Microsoft Office, and CRM Applications
Flexible in approach; can readily adapt to client requests for changes
High personal standards of conduct and professionalism
Practical experience in a similar outbound sales position advantageous
Well-developed presentation and negotiation skills
Ability to effectively communicate in both the written and oral way
Goal and customer-oriented
Ability to individually relate and respond to each customer's demands
Experience with outbound prospecting and new business development
Must be at least 21 years of age.