OVERVIEW: The successful Sales Consultant will demonstrate the advantages and benefits of Marine Max and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on long term customer satisfaction and devote him/herself to exceeding the customer’s expectations. KEY TASKS:
Enthusiastically embrace the Marine Max values
Establishes and maintains good long-term relationships with customers before and after the sale.
Develop long-term relationships with customers
Acquire full knowledge of complete product line, features and accessories available for purchase
Shows product in the showroom, at off-site displays or shows, and demonstrates boats on the water
Follows the Marine Max sales process to improve selling skills, including prospecting for new customers and follow-up on customers previously contacted.
Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales.
Accurately computes and quotes sales price, including tax, trade-in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase
Project a professional and knowledgeable image at all times
Oversee the delivery of each unit sold
Introduce customers to the dealership team to emphasize the quality and efficiency of dealership’s service operations
Professionally lead and support customer events including Getaways
Actively participate in boat shows and other off-site promotions
Demonstrate basic Seamanship skills
Successfully complete all required training programs including online video modules.
Achieve total sales dollars (volume) and gross profit goals
Timeliness/accuracy of paperwork
Timeliness/completeness of delivery
Consistent customer follow-up/prospecting
Marine Max and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.