November 19, 2024

Ciela Senior Living

Los Angeles

FULL TIME

Sales and Marketing Coordinator

Ciela is a retirement community designed for better aging.
Sales and Marketing Coordinator | Move-In Coordinator | Sales Assistant Job Description
Play a key role in implementing programs associated with retention of depositors during the reservation, sales, and move-in process, and to assist the marketing department with administrative/clerical support. To communicate and engage directly with depositors and their families, as well as the team and/or contractors, responsible for referral of the new resident(s) and the delivery of their belongings.
Sales and Marketing Coordinator | Move-In Coordinator | Sales Assistant Benefits Offered

Paid time off
Health insurance (for full time)
Dental insurance (for full time)
Retirement benefits or accounts
Workplace perks such as meal and drinks
Variable schedule options

Sales and Marketing Coordinator | Move-In Coordinator | Sales Assistant Minimum Requirements

2 years’ experience working in senior living environment, and/or social activity leadership preferred.
Ability to establish effective relationships with residents, family members and team members.
Must enjoy working with seniors.
Must maintain current CPR/First Aid credentials.
Must maintain current Food Handlers credentials.
Must have basic proficiency in computer skills, including MS Office (Word, Excel, Power Point, etc.).
Strong organizational skills and ability to re-prioritize daily tasks, in order to accommodate fluctuating needs of the residents and the community.
Ability to represent the facility in a positive and professional manner.
Valid state driver’s license, and good driving record.
Must be able to perform duties and responsibilities (essential functions) with or without accommodation.
Subject to pre-employment screening including criminal background check, and TB testing.
Must be detail oriented, possess ability to prioritize and multi-task in a fast-paced work environment with strong organizational and problem-solving skills.
Must have strong interpersonal skills and a commitment to customer service with a desire to exceed customer expectations.
Is a collaborative, participatory supporter of common teamwork.
Able to complete tasks accurately and timely with minimal supervision.
Ability to handle sensitive, personal information while maintaining confidentiality.

Sales and Marketing Coordinator | Move-In Coordinator | Sales Assistant Essential Functions

Assists with marketing and clerical duties as requested, and provides back-up support for internal marketing such as tours, answering phone, etc. at the direction of the Community Relations Director
Assists in planning events that encourage the participation of families and prospective residents.
Supports the Community Relations Director as a liaison between the community and churches, senior centers, and other similar community organizations.
Support occupancy goals through effective planning of move-ins, move-outs, and transfers.
Assists incoming residents with all facets of transition and move to the community.
Coordinates the refurbishing, cleaning, and inspection of suites prior to move-in with the Director of Engineering.
Communicates incoming resident’s individual needs and requirements.
Ensures all resident information has been entered into current resident management system.
Supports marketing team by assisting with tours, telephone inquiries, hosting functions and events, along with community outreach as directed by Community Relations Director(s).
- Coordinates with the Community Relations Director(s) to ensure all required paperwork has been completed prior to the residents’ move in.
Strives to maintain a safe work environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
Attends all required team member meetings and in-service training sessions.
Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
Supports and upholds all other Company policies, and the service philosophy.
Reliable and predictable attendance.
Assists with other duties as assigned.