Hourly Rate: $22.65
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
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Medical/Dental/Vision/401K opportunities
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Professional Counseling & Family Support
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Growth and Development Opportunities
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- Benefit Eligibility will vary by position
Site Specific Perks
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Associate Appreciation Week
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Monthly associate recognition and reward programs
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Company branded winter coat, uniforms and work shoe stipend provided
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Discounts on local food, fitness, recreation
As a Rooms Controller, a typical day will include:
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Assigns a room according to guest requests and preferences whenever possible.
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Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
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Performs duplicate reservation checks; block rooms.
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Confirms reservations and cancellations.
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Communicates to appropriate staff that there are guests who are waiting for an available room.
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Organizes and coordinates check-in/pre-registration procedures for arriving groups.
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Reviews requests for late check-outs and approves according to occupancy.
Guest Experience and Company Standards
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Welcome and greet guests and anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
To Become a Rooms Controller at MVW:
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Available to work various shifts, holidays, and both weekend days.