November 5, 2024

Centers Care Solutions

San Juan

FULL TIME

RN Care Manager - Hybrid (Bengali/Arabic/Chinese Languages Preferred)

Care Solutions' goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.

Care Solutions is seeking RN Care Manager

Join the excitement in support of our MLTC and Medicare Advantage Plan businesses!
Centers Care Solutions (CCS), is a Managed Care Organization servicing members with Medicare and/or Medicaid. Our goal is to provide members and all those involved in their care with the guidance and health plan choices they need for healthy living. CCS is committed to providing quality, coordinated health care to some of the most honored and yet still vulnerable members of our community

The Care Manager works within a multidisciplinary team to help identify and manage members who are in need of additional care or support in their home to improve their quality of life. Through interventions such as complex case management and utilization management, the care manager will ensure coordination of health care services, member education, and preventative interventions.

PRIMARY RESPONSIBILITIES:

Provides case management through telephonic assessments, care planning, implementation, care coordination, monitoring and evaluation to ensure member receives services and supports required to meet psychosocial, educational and health care needs
Develops, facilitates, and communicates a plan of care in partnership with the member, his/her significant other, primary

caregiver, the primary and attending physicians, and various other providers involved in the member’s care.

Initiates utilization review for preauthorization and post service reviews
Utilizes knowledge of community resources and the member’s benefit structure
Interacts with providers and facilities in a professional, respectful manner
Recognizes quality of care issues and escalates the issues appropriately
Αssists members with the coordination of services from various settings as appropriate
Complies with all CCSs standards for documentation
Participates in case rounds
Participates in on call coverage
Participates in other meetings as requested
Participates in quality improvement initiatives
Other duties as assigned

Required:

Fluently bilingual in Spanish and English
Active and unrestricted NYS RN license (NCLEX in any state)
Strong written and verbal communication skills

Preferred:

Bachelor of Science in Nursing
CCM certification
Knowledge of Milliman or Inter Qual criteria
Experience providing care in the home setting
Experience working within a managed care environment
Bengali/Arabic/Chinese Languages Preferred

Care Solutions is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.