November 19, 2024

Santa Fe Recovery Center

Santa Fe

FULL TIME

Residential Services Associate

Description:
Santa Fe Recovery Center is a leading provider of substance use disorder and mental health treatment and education services. We are looking for a full-time Residential Service Associate to join our team at our Santa Fe offices. We offer a competitive salary range from $37,440 - $41,600 (BOE) and the Benefits shown below. Experience working in the Healthcare Industry and/or Non-Profit is highly preferred. This is a great opportunity to continue to advance in your career while being part of the team that is providing support to the community.

Residential Service Associate Benefits:

A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
ST and LT disability
Pet insurance
Opt-in 401k with 4% match
Access to our comprehensive Employee Assistance Program, providing 24/7/365 access to a licensed professional for staff and their immediate families

Role Description:
The Residential Services Associate, reporting to the Residential Services Supervisor, is responsible for working in our medically managed detoxification and residential treatment settings along with a team of experienced Counselors, Case Managers, Medical Associates, Peer Support Workers, RNs, Nurse Practitioners, and Physicians. The Residential Services Associate position assists the multi-disciplinary team as they collect objective and subjective data from observations, examinations, interviews, and written records in an accurate and timely manner. The Residential Services Associate assists clients as they navigate the treatment environment, documents care provided in the electronic health record, collaborates with the team to carry out the plan of care, engages with patients/clients with empathy, kindness, and respect, follows orders of the Residential Director, and carries out tasks as assigned by program management. The Residential Services Associate ensures a safe and healthy environment conducive to world-class, person-centered care.

Schedule:

Full Time (32-40 hours) Night Shift (7 pm-7 am) or Day Shift (7 AM - 7 PM) weekend availability
Requested schedules will be taken into consideration. However permanent schedules will be decided based on the operational needs of SFRC

Duties and Responsibilities

Assist with admission and orientation of new clients to the facility, including Rules of Residency and Health and Safety requirements
Ensure a safe, quiet, and supportive environment
Observe client behavioral and emotional patterns and report/document observations
Provide Clients with emotional and/or behavioral support when necessary and assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activities
Anticipate and respond to client needs, including crisis intervention, and provide instruction in the milieu setting
Assist in emergency situations, following established protocols and procedures, including administering basic first aid and/or performing CPR if necessary
Ensure clients are following the program schedule, including group activities, telehealth appointments, and individual check-ins
Facilitate groups for clients to discuss issues that may arise in the milieu of CCSS.
Document group notes for non-clinical client groups in the E.H.R.
Transport clients to appointments when required
Conduct BAC and urine Drug Screenings, conduct daily charting on all clients, perform bedroom checks, etc.
Actively participate in the shift change protocol to ensure pertinent client information is shared with the team
Monitor client chores and laundry according to the daily schedule
Other duties as assigned

Requirements: Skills/Knowledge/Abilities:

Strong observation skills
Cultural awareness and sensitivity
Ability to remain calm under stress
Ability to maintain focus on the client's wellbeing
Ethical and professional behavior toward clients and staff
Strong written and verbal reporting skills
Demonstrate good judgement and ethics
Skill in preparing, maintaining, and overseeing client records
Ability to maintain health and safety, and infection control standards
Computer experience, knowledge of, or demonstrated ability to learn MS Office and electronic health record
Ability to respond effectively to unexpected problems, crisis, or other such events that may arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization