November 19, 2024

Stanislaus County Department of Workforce Development

Modesto

FULL TIME

Receptionist/Case Manager Assistant

COMMUNITY HOUSING AND SHELTER SERVICES
JOB DESCRIPTION: RECEPTIONIST/CASE MANAGER ASSISTANT

POSITION OVERVIEW:
The Receptionist/Case Manager Assistant is primarily responsible for greeting clients coming into or calling our office as well as assisting Case Managers.
This position requires a sensitive and caring individual who is able to develop trust with our clients who may be experiencing homelessness and/or are at imminent risk of becoming homeless.

ESSENTIAL JOB FUNCTIONS:

Greet & Sign in Clients
Schedule appointments
Handle incoming calls and checking voicemails
Maintain a clean and friendly area for clients
Data Entry and Filling
Conduct all aspect of work with complete courtesy and respect to clients
Present a professional appearance and attitude at all times
Other duties as assigned

MINIMUM QUALIFICATIONS:

Excellent customer service skills
Communicate effectively, orally and in writing
Computer experience with outlook, excel, word processing
Strong organizational skills
Ability to work with people of diverse cultural backgrounds
Ability to work within a team approach

EDUCATION/EXPERIENCE:

Minimum of 1 year of Clerical/Receptionist experience in a public or private social services and/or disability or housing agency, with experience in social work, outreach, social services and/or disability-based government program case management programs, and/or housing case management for multi-barrier populations.
Computer experience; outlook, excel, word processing and spreadsheet applications

LICENSE:

Must have a car for daily use, in-state insurance with your name on the policy.
Applicants must possess and maintain a valid California Driver's License and remain free from repeatable preventable accidents.

DESIRABLE QUALIFICATIONS:

Bilingual, Spanish

COMPENSATION/SALARY:
$17.48 per Hour

BENEFITS SUMMARY

Eligible for benefits after a 3-month introductory period.
Insurance: Medical, Dental and Vision offered up to $600 monthly costs (any overage costs will be paid for by the employee).
Vacation Accrual as follows:

1-4 years 10 days per year (2 weeks) 5-9 years 15 days per year (3 weeks) 10 years and thereafter 20 days per year (4 weeks)

Sick Leave Accrual- 8 hours per month
Retirement Plan Available after 1 Year of employment

CLOSING

Job posting will close at 4pm on December 6, 2024. Please email your resume to applicants@chss.net. If you meet the qualifications, an application will be emailed to you prior to interview.

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